Colonial Volkswagen of Medford
Medford, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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After moving back to Boston from Georgia, I was looking to move on from my 2004 Passat to a 2010 Tiguan for the little extra space and the 4-wheel drive in the winters, without the car being too big for th to move on from my 2004 Passat to a 2010 Tiguan for the little extra space and the 4-wheel drive in the winters, without the car being too big for the city. I chose Colonial because they had the widest selection of Tiguans available according to my online searches. I had done enough research beforehand to know what options were available, what I needed, and how much I wanted to pay. Greg listened to what I was looking for and was able to put me in the exact model and color I was looking for. He got me a good value on my trade-in and worked with me to get to the price I was comfortable with. He took me on a very long test drive so I could really get a feel for the car and took the time to explain all the features and nuances of the vehicle. Once I made the decision to purchase, Anna guided me through all my Financing offers and was able to get me into a lower monthly payment than I could get from my company's credit union. And as a big plus, since the car I wanted was on the lot, I didn't have to wait 4-5 days to pick it up. I was able to go out to lunch, come back an hour later, and drive home in my new car. This is the third new car I have purchased and was, by far, my best buying experience. More
Asked for leasing quotes on a VW Tiguan via Edmunds.com. Two of three dealers responded via email, the third wanted me to come in before a quote. Jason at Commonwealth was ready to accommodate my monthly Two of three dealers responded via email, the third wanted me to come in before a quote. Jason at Commonwealth was ready to accommodate my monthly fee target and paying off my last lease payment on the previous car to get the deal by June 30. Billy showed the car alternatives, explained the features, and made sure he knew what the Internet / eMail deal was before getting the final deal done. Car was delivered on time, and we are on our way with new wheels for another 3 years! Note: Dealers who do not adapt to the new Internet quoting world will never get my business. More
I had a wonderful experience at Colonial VW. Everything fell into place beautifully. They had the exact car I was interested in and the exact colors I was looking for. Greg was an excellent sales man and v fell into place beautifully. They had the exact car I was interested in and the exact colors I was looking for. Greg was an excellent sales man and very courtious. Anna was excellent! When it comes to financing, she knows her stuff. She got me the car for the right price and everything went very smoothly. I actually took the car back to them 2 day later to have the automatic starter installed and the service consultant was terrific. His name was David Petillo and he made me feel very welcome and they even offered me a ride to work and a pick after work to retreive my car. Couldn't have been a better experience. kudo's to Colonial Volkswagon!! More
The internet salesman was fantastic, picked us up and brought us to the dealership. The salesman (Matt) was great, funny and down to earth, honest and very caring about what the customer wants. New lease brought us to the dealership. The salesman (Matt) was great, funny and down to earth, honest and very caring about what the customer wants. New leaser and he was very patient and understanding! overall, a good first time experience, definitely not the sleazy car salesperson stereotype! Super receptive and easy-going environment. More
I was very pleased with the customer service I received at this dealership. They were not pushy and they were more than willing to work around my schedule. This was my first experience at buying a car an at this dealership. They were not pushy and they were more than willing to work around my schedule. This was my first experience at buying a car and they did not at anytime make me feel uncomfortable or forced into making a decision. They were very reasonable and helpful at answering all of my questions. I would recommend this dealership to friends and family. More
As a first time car shopper, my experience here was great! From the moment I walked in Bill was very friendly and helpful. He was very informative about the car I was looking at and never made me feel great! From the moment I walked in Bill was very friendly and helpful. He was very informative about the car I was looking at and never made me feel pressured at all. Bill was very patient in my decision making and was available when I was ready to do business. Ken and Anna were also helpful and it was a pleasure working with them all. More
Jason gave the best quote of all local dealerships, which got us in the door. Greg took care of answering ALL our car related questions, went along with us on a looong test drive, and even showed us some lo got us in the door. Greg took care of answering ALL our car related questions, went along with us on a looong test drive, and even showed us some local sights. Anna tackled our financing and was able to easily beat the deal we came to the dealership pre-approved with. Great experience. More
Jason responded via call to my cellphone to email I had generally sent to 5 area dealers inquiring about availability of 2010 Jetta TD1 manual. He had one in stock. Jason introduced me to Anya. She answere generally sent to 5 area dealers inquiring about availability of 2010 Jetta TD1 manual. He had one in stock. Jason introduced me to Anya. She answered all our questions, accompanied us on a test drive, arranged for trade-in, and financing. Anya was extremely knowledgeable, energetic, and organized. We purchased an additional warranty which will extend to 100,000 miles. We had no complaints and only experienced positive interchange with staff. Would recommend to others. More
My experience at Colonial was amazing, they made it so easy for me to get my new car. There was no pushy sales tactics and everyone was incredibly laid back and friendly. I feel that everyone was honest easy for me to get my new car. There was no pushy sales tactics and everyone was incredibly laid back and friendly. I feel that everyone was honest and extremely upfront with regard to the entire transaction. I would absolutely recommend this dealer to ANYONE looking for a VW. More
From our first Internet inquiry and the promptness of the response, to arriving at the dealer and meeting Greg, to test driving three models and spending hours mulling over our decision the service we receiv response, to arriving at the dealer and meeting Greg, to test driving three models and spending hours mulling over our decision the service we received was exceptional. Greg knew an immense amount about each model and was able to guide us through the purchasing decision. He took time to understand our needs and never resorted to the pressurizing tactics we found at other dealers. Every aspect of this purchase was excellent and we're now the proud owners of a new Jetta. More