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Colonial Volkswagen of Medford - Service Center
Medford, MA
848 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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848 Reviews of Colonial Volkswagen of Medford - Service Center
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June 13, 2025
The team is professional honest and got the job done and now my car is running perfectly. Highly recommend for anyone who has a Volkswagen to use Colonial in Medford. now my car is running perfectly. Highly recommend for anyone who has a Volkswagen to use Colonial in Medford. More
by Margaret Cerulo
Verified Customer
June 12, 2025
Dan is fantastic! He was very responsive, kept me updated and secured me a ride back to the dealer ship. Great experience! He was very responsive, kept me updated and secured me a ride back to the dealer ship. Great experience! More
by kapc
Employees Worked With
Other Employees :
Dan in service. (Exceptional)
May 27, 2025
My association with Colonial VW has been excellent, efficient, and reliable, accommodating to my auto warranty company. efficient, and reliable, accommodating to my auto warranty company. More
by JV734
Employees Worked With
May 25, 2025
The entire process of establishing ourselves as new customers and getting plugged into a terrific service experience was seamless! Lydia and Dan are true Ambassadors for Colonial and the Volkswagen bra customers and getting plugged into a terrific service experience was seamless! Lydia and Dan are true Ambassadors for Colonial and the Volkswagen brand! We can’t thank either of them enough for going out of their way to make us feel like valued clients and keeping us informed every step of the way with our service call! I recommend them with the highest possible endorsement! More
by amoore2668
Employees Worked With
Dan and Lydia
May 23, 2025
Needed last minute service got me in no problem had me wait with like zero wait awesome servoce wait with like zero wait awesome servoce More
by ALARSENMRC
Employees Worked With
May 22, 2025
Went for oil change then my car indicated that oil was too high, can’t drive my car in a week day. Trying to call them but they nobody answers. too high, can’t drive my car in a week day. Trying to call them but they nobody answers. More
by MISHEL_SAENZ
May 17, 2025
Came in for coolant leak on Golf Alltrack, told it was from loose hose clamp even though I stated was from another area. My research showed a common problem across all Golf models was water pump and therm from loose hose clamp even though I stated was from another area. My research showed a common problem across all Golf models was water pump and thermostat housing. Went to another VW dealer who correctly identified and repaired the issue. More
by mcplat
Employees Worked With
Not sure
May 14, 2025
Senior tech did a good evaluation of my car. 15 word for this review minmum is xxxxing annoying 15 word for this review minmum is xxxxing annoying More
by MARK.DAVID.MOODY
Employees Worked With
May 11, 2025
Frank and Rusty were top notch, I look forward to working with them both again. with them both again. More
by Jen M
May 09, 2025
Fast. Efficient. Great communication. Wow! I will return to this service station again. I am so happy to have located this dealer. Efficient. Great communication. Wow! I will return to this service station again. I am so happy to have located this dealer. More
by joyce.latulippe
