Colonial Volkswagen of Medford - Service Center

They are on time, inspect and review the car quickly. They clearly explain the problems and the potential solutions. Once a plan is made to fix the problem, the work is done quickly and on schedule. They clearly explain the problems and the potential solutions. Once a plan is made to fix the problem, the work is done quickly and on schedule. More

This dealership is always clean, efficient, and respectful of my time. Entire staff I’ve interacted with are kind respectful of my time. Entire staff I’ve interacted with are kind More

Whatever garage tech you had working on my car blasting 97.7 Rumba radio killed my car battery. You didn’t even fix my problem and charged me $200 with a “hope it all works out” genuinely can’t believe the 97.7 Rumba radio killed my car battery. You didn’t even fix my problem and charged me $200 with a “hope it all works out” genuinely can’t believe the way I was treated by the service techs here. More

The dealership is close to my house and very efficient! I enjoy the salespeople and I like the new way of shuttling to your home while waiting for your care to be fixed. I enjoy the salespeople and I like the new way of shuttling to your home while waiting for your care to be fixed. More

Always great service at Colonial Volkswagen of Medford. Frank and all of the staff are great to deal with. Frank and all of the staff are great to deal with. More

Excellent service,a very accommodating and informative rep.Hope to get my regular check ups there. rep.Hope to get my regular check ups there. More

Dan in the service department was exceptional! He kept me updated on the status of my vehicle and arranged for loaner car since my car wasn’t ready. He is very helpful and professional! He kept me updated on the status of my vehicle and arranged for loaner car since my car wasn’t ready. He is very helpful and professional! More

great people, great attitude, great service! Would def recommend. Staff was cordial, knowledgeable and helpful and importantly super willing to help solve the issue - and all in good spirits and Would def recommend. Staff was cordial, knowledgeable and helpful and importantly super willing to help solve the issue - and all in good spirits and great sense of humor ! More

I’d always like the price to be less expensive…. but, I believe the services was fair and efficient. And the people were courteous and helpful. but, I believe the services was fair and efficient. And the people were courteous and helpful. More

Colonial VW continued great service--thorough, prompt, and fairly priced. Dan communicated and managed very well. and fairly priced. Dan communicated and managed very well. More