Colonial Volkswagen of Medford - Service Center

Great service and advisor lived the repair video excellent hob with detail on car happy customer excellent hob with detail on car happy customer More

They were great. they communicated very well and fixed it on time and pick up was easy. Also , were able to get my car in quickly. Staff very helpful they communicated very well and fixed it on time and pick up was easy. Also , were able to get my car in quickly. Staff very helpful More

Having service done at Colonial Volkswagen in Medford is easy, efficient, and effective. The staff are friendly and knowledgeable, and the waiting area is well equipped and comfortable. I would use them a easy, efficient, and effective. The staff are friendly and knowledgeable, and the waiting area is well equipped and comfortable. I would use them again. More

Chris has always been always helpful and responsive. He explains everything and makes sure customer concerns are addressed. He explains everything and makes sure customer concerns are addressed. More

I've been a client of the service department at Colonial VW of Medford for 20 years. They cared for my 2002 Passat until I replaced it with a 2020 Tiguan. And I chose to buy a VW in 2020 because I wanted to VW of Medford for 20 years. They cared for my 2002 Passat until I replaced it with a 2020 Tiguan. And I chose to buy a VW in 2020 because I wanted to continue working with Colonial VW of Medford. I can't say anything about Frank, specifically, I don't think I've ever met him, but by and large the staff are competent, efficient, courteous and as far as I can tell honest. More

Excellent customer service. The only complaint I would make is the pricing of the tires that were replaced during my last servicing. Because of the high price I dont inten The only complaint I would make is the pricing of the tires that were replaced during my last servicing. Because of the high price I dont intend to return to Colonial VW in Medford, MA More

Frank was wonderful and broke down the cost for me so I understood what was being done. understood what was being done. More

VW Medford has always been helpful without being condescending to someone who doesn't know much about vehicles, a plus in my book condescending to someone who doesn't know much about vehicles, a plus in my book More

Frank is great with communicate and keep me up to date with the process. He provided all information need for me in order to solve my car issue. with the process. He provided all information need for me in order to solve my car issue. More

The team is professional honest and got the job done and now my car is running perfectly. Highly recommend for anyone who has a Volkswagen to use Colonial in Medford. now my car is running perfectly. Highly recommend for anyone who has a Volkswagen to use Colonial in Medford. More