Frank DaSilva

Excellent service, I do recommend the Volonial Volkswagen in Medford! No regrets at all! Thanks everyone who works there. in Medford! No regrets at all! Thanks everyone who works there. More

by Pamella Castro Verified Customer Verified Customer

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I’ve had an excellent experience with Colonial Volkswagen of Medford! Ray was a huge help throughout the process of purchasing my Tiguan and went above and beyond to make everything smooth and stress-free. T of Medford! Ray was a huge help throughout the process of purchasing my Tiguan and went above and beyond to make everything smooth and stress-free. The salesperson and finance manager were also great to work with, making the entire buying experience straightforward and enjoyable. The whole team was professional, knowledgeable, and welcoming. I continue to bring my Tiguan here for service because of the great experience I had and the trust I have in the dealership. I highly recommend Colonial Volkswagen of Medford to anyone looking to buy a car or for reliable service. Great team all around! More

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Great service , great sales, very pleased with this dealership , will always go back to them dealership , will always go back to them More

by ann.ferraro Verified Customer Verified Customer

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I took my car in for a scheduled oil change, and the whole experience was incredibly convenient. There’s a dedicated area where you can pull right in for service, so there’s no hassle trying to figure o whole experience was incredibly convenient. There’s a dedicated area where you can pull right in for service, so there’s no hassle trying to figure out where to park or where you’re supposed to go. The team was knowledgeable, friendly, and helpful. They also have a nice waiting area with coffee, tea, and water, which made the wait comfortable. Overall, the process was quick, easy, and stress-free. I’d definitely recommend them! More

by amahoney0 Verified Customer Verified Customer

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Helpful, fast and efficient service. Frank went above and beyond to make this an excellent experience. Highly recommended! Frank went above and beyond to make this an excellent experience. Highly recommended! More

by hansw1204 Verified Customer Verified Customer

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Excellent experience coming in with a disaster, Kevin really took the leadership role and provided a comfortable, transparent and creative solutions for my lease. He asked about Costco, made sure I was really took the leadership role and provided a comfortable, transparent and creative solutions for my lease. He asked about Costco, made sure I was aware of all of the warranty plans, and represented the Dealership with professionalism and deep knowledge. My experience with the former dealership was a 180 from this. Everyone who is thinking about Volkswagen should only go to Colonial. Everyone I worked with was top notch. Thank you!! More

by lisademont Verified Customer Verified Customer

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Great service , very nice and accommodating person at the front desk . Took care of the car . All went great . Thank you ! front desk . Took care of the car . All went great . Thank you ! More

by NRIWIN Verified Customer Verified Customer

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Very disappointed with the service. Lack of knowledge on the technician end. Ever time I took the car to the shop had to go back and as to fix it again. Never got the car fixed like it Lack of knowledge on the technician end. Ever time I took the car to the shop had to go back and as to fix it again. Never got the car fixed like it should be. Videos recorded were indicated that all is good with the car to go back and be told that there is something new to be fixed. Thousandth of dollars thrown out for the car that is still not fixed. I lost all respect and trust in the service department. They cannot be trusted and it’s a shame More

by elmadiz Verified Customer Verified Customer

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My Taos had a recall. They were very quick with that work, and I asked them to check the oil because we were not due for an oil change and we were getting the ready for an They were very quick with that work, and I asked them to check the oil because we were not due for an oil change and we were getting the ready for an oil change message. They took care of that, and they topped it off as well. More

by mes028 Verified Customer Verified Customer

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Frank was incredibly clear and communicative through significant repairs to our car. He went above and beyond to provide incredible customer service. He helped us understand the urgency and work with us significant repairs to our car. He went above and beyond to provide incredible customer service. He helped us understand the urgency and work with us to find a solution so we could feel confident in our car again. More

by grace.galvin Verified Customer Verified Customer

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