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Frank DaSilva
Frank DaSilva at Colonial Volkswagen of Medford

Frank DaSilva

Assistant Service Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.7
204 Reviews
4.7

204 Reviews

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204 Reviews of Frank DaSilva

September 05, 2026

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Employee Rating

The dealer is always quick, friendly and effective. I will return for all my service needs. More

by LGLOVELAND
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Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Sep 05, 2026

Colonial Volkswagen of Medford responded

Knowing that our quick, friendly, and effective service met your expectations is rewarding. We look forward to helping with your Volkswagen ID.4’s future service needs. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 04, 2026

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They are trying to make improvements responding to calls to the service department. Once in they are good. More

by SCANES
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Yes
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September 03, 2026

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I feel so confident to bring my car to the location love it and take care on my car really well More

by antoniojg0927
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Trevisone, Frank DiCostanzo, Eric Sanders

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Sep 03, 2026

Colonial Volkswagen of Medford responded

We’re glad you feel confident bringing your Volkswagen Taos to our service department. Hearing that our team cares for your Taos so well means a lot to us. Thank you for the five-star rating. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 01, 2026

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My car was repaired and ready for pick up on the expected date. Jeff was very helpful, and the service was much less expensive than I expected it to be. More

by kerriganjulianna
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Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Sep 01, 2026

Colonial Volkswagen of Medford responded

Your note about receiving your Volkswagen Jetta on the promised date and at a lower cost truly underscores our commitment to efficient, value-driven service. Our service team is pleased we could complete the repair on schedule and save you money. Your kind words and five-star rating mean a lot to our service department. Frank Dicostanzo Service Manager Frankd@vwmedford.com

September 01, 2026

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Congratulations to a fabulous hardworking persons . I respect their professionalis. I encourage you to work like that. Congratulations again. More

by AMBROISAX
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Sep 01, 2026

Colonial Volkswagen of Medford responded

We're glad our team's dedication and professionalism met your expectations during the service on your Volkswagen Atlas Cross Sport. Knowing you respect our hard work means a lot to us. Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 11, 2026

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Professional, courteous, great communication, and very helpful. I enjoyed my experience and will return when my car needs future servicing. More

by mcarthur0
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Aug 11, 2026

Colonial Volkswagen of Medford responded

We’re glad our team could provide professional and courteous care and keep you well-informed during your Volkswagen Atlas service. Your decision to return for future servicing means a great deal to our team. Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 06, 2026

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I had a great experience during my recent service visit. Sean was awesome to work with—attentive, professional, and clear throughout the process. Everything was handled quickly and smoothly. Highly recommen More

by dlprescod1981
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Aug 06, 2026

Colonial Volkswagen of Medford responded

Knowing that you found every step of your Tiguan’s service smooth means a lot to our service team. Our team is pleased we could keep you informed throughout and complete every task quickly. Your recommendation is greatly appreciated, and we look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 06, 2026

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I needed a tire repaired quickly and they were able to accomodate me. Everything was completed quickly and pricing was great..! More

by sredding0
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo , Daniel

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Aug 06, 2026

Colonial Volkswagen of Medford responded

Your mention of fast turnaround and fair pricing highlights our service department’s commitment to efficiency and value. It’s gratifying to know we could accommodate your Prologue’s tire repair promptly. Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 05, 2026

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Service is prompt and the team professional and helpful. I do come back because of the service and kindness More

by federicoeramo08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Aug 05, 2026

Colonial Volkswagen of Medford responded

Knowing that our service felt prompt and our team came across as professional and helpful means a lot to us. Thank you for choosing us again and for highlighting the kindness you experienced. Our team is pleased we could service your Volkswagen Tiguan with the attention you value. Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 05, 2026

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Employee Rating

A huge thank you to Service Manager Frank DiCostanzo! Frank was outstanding — he listened carefully to my concerns, explained everything clearly without any pressure, and made sure the work was completed More

by S.PRESTO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo

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Aug 05, 2026

Colonial Volkswagen of Medford responded

Knowing that Frank’s attentive listening and clear, pressure-free explanations met your expectations is truly rewarding. Your praise of Frank’s expertise and the prompt, accurate service on your Volkswagen Taos means a great deal to our team. Frank Dicostanzo Service Manager Frankd@vwmedford.com

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