Colonial Volkswagen of Medford - Service Center

Excelente customer service. Especially frank da Silva. Take everything I need and pay attention what the need . Thanks frank Especially frank da Silva. Take everything I need and pay attention what the need . Thanks frank More

VW Medford provided prompt and affordable service for last 7 years. I am very happy with the service. last 7 years. I am very happy with the service. More

Good experience. Kiiara was very helpful in expediting everything. Frank was good at explaining everything in the process along the way. Kiiara was very helpful in expediting everything. Frank was good at explaining everything in the process along the way. More

Kilara is very helpful and follow through. And the workmanship on the wheel refinishing is amazing. And the workmanship on the wheel refinishing is amazing. More

Service was great. Wait time was fair, updates were frequent, and my car was provided the work it needed. Wait time was fair, updates were frequent, and my car was provided the work it needed. More

It was my first experience with Volkswagen. The team is great, unexpectedly i had a great time while waiting! Thank you Medford Volkswagen. The team is great, unexpectedly i had a great time while waiting! Thank you Medford Volkswagen. More

The entire process was easy fast and great service. Happy with Colonial VW. Thank you! Happy with Colonial VW. Thank you! More

I have a 2017 GTI and a 2015 sportwagen that are serviced at VW Medford regularly. For the 2017 GTI, I brought it in for an headlight replacement under warranty. The service team noticed a sunroof leak, and at VW Medford regularly. For the 2017 GTI, I brought it in for an headlight replacement under warranty. The service team noticed a sunroof leak, and fixed that as well. Additionally, I ordered parts for my 2015 Sportwagen. Prices were discounted compared to other VW dealerships. Overall, I am happy with the customer service and deals on parts. More

Very nice location and a straightforward experience. They knew exactly why I came in and were able to assist me in a timely manner. The only minor complaint I have is that I called the service departmen They knew exactly why I came in and were able to assist me in a timely manner. The only minor complaint I have is that I called the service department one day to make an appointment but the man on the phone sounded a little rude and didn't know that I had to be there, but afterwards he was able to set up my appointment. Overall, I am pleased with my experience. More

It was a good experience. They found a nail in my tire and fixed it. They found a nail in my tire and fixed it. More