Colonial Volkswagen of Medford - Service Center

Frustrating! It seems difficult for the to accept responsibility for errors. Assume women don’t know much. It seems difficult for the to accept responsibility for errors. Assume women don’t know much. More

Very helpful, quick, organized, they go the extra mile. Dan was extremely easy to work with Dan was extremely easy to work with More

Quick and efficient service process. Great communication. Drop off was simple and pickup even easier. Great communication. Drop off was simple and pickup even easier. More

Every employee I encountered was extremely polite, helpful, and professional. One of the best VW dealerships I have been to. helpful, and professional. One of the best VW dealerships I have been to. More

This was my first experience with the service department at Colonial VW. I was welcomed by a very professional service writer named Dan and his communications were clear and concise. Due to my time restra at Colonial VW. I was welcomed by a very professional service writer named Dan and his communications were clear and concise. Due to my time restraints, I needed to wait on site for my vehicle for all repairs to be completed. I was pleased that all my expectations were met, and my wait time was a bit shorter than expected. I am now done working with independent repair shops that don't really "know" my VW. Colonial, respected my time, money and vehicle. More

Service advisor are much more knowledgeable and helpful. They do care about the time and value of the customer. Outstanding service They do care about the time and value of the customer. Outstanding service More

I had bad experience over there . They made me wait whole hour and sent me without any services. And went back again and same thing happened but I talked and they took around 5 mins. They made me wait whole hour and sent me without any services. And went back again and same thing happened but I talked and they took around 5 mins. Very unhappy 🙁 More

Quick and fast service, as usual. Communicated appropriate fix, and car was ready when expected. Thanks! Communicated appropriate fix, and car was ready when expected. Thanks! More

Lets me bring my own parts, and great service level. Would definitely recommend this place Would definitely recommend this place More

Service was great, courteous and respecting the urgency of the repair. I originally bought my car there and despite the age of the car was treated well and in my interest to get the right treatment for my of the repair. I originally bought my car there and despite the age of the car was treated well and in my interest to get the right treatment for my car - and myself. More