Colonial Volkswagen of Medford - Service Center

Very polite and offering oppty for courtesy diag. and explanantion of issue with my EOS and explaining options and the fee associated with the job explanantion of issue with my EOS and explaining options and the fee associated with the job More

Great experience all around! Rusty is the best! Always handles my car with care and ensures his responsive. Would recommend to anyone. I've been to many other VW service centers and because of Rusty, we handles my car with care and ensures his responsive. Would recommend to anyone. I've been to many other VW service centers and because of Rusty, we remain loyal to Colonial. More

I have nothing but good things to say about Colonial VW of Medford.I am glad that when I need help with my GTI I can count on them. Rusty, Tom and the crew are awesome. Thank you of Medford.I am glad that when I need help with my GTI I can count on them. Rusty, Tom and the crew are awesome. Thank you More

Excellent service experience! I had a 10k service and have nothing but great things to say about this dealership and the service advisor, Rusty. Definitely recommend! have nothing but great things to say about this dealership and the service advisor, Rusty. Definitely recommend! More

Everyone is very friendly and helpful. They truly care about your time and keep you informed. My salesman Paul always makes it a point to check in with me when he sees me at the dealership along with Ken about your time and keep you informed. My salesman Paul always makes it a point to check in with me when he sees me at the dealership along with Ken Cataldo. More

This dealership is awesome! I have a great experience every time I have to go which is rare, but the service is top notch, great people here! every time I have to go which is rare, but the service is top notch, great people here! More

This was our first time using the service department at VW. The staff went above and beyond to meet our needs and were extremely friendly. Very impressed. VW. The staff went above and beyond to meet our needs and were extremely friendly. Very impressed. More

They were efficient, helpful and thorough. Not much more you could ask for than that! The waiting area was also nice and quiet. Good experience. you could ask for than that! The waiting area was also nice and quiet. Good experience. More

Every time I've come to the service center it's been a great experience. I love that when I book online it's been a smooth process when I show up for an appointment. Great communication and transparency. great experience. I love that when I book online it's been a smooth process when I show up for an appointment. Great communication and transparency. More

I first brought my car here because I thought my clutch was slipping. It was not and they were pretty patient with me which was nice. I've brought my car here twice now (I just moved here) for the annual s was slipping. It was not and they were pretty patient with me which was nice. I've brought my car here twice now (I just moved here) for the annual service and everyone is not only knowledgeable and willing to explain everything they are doing and why, but they're also just nice and down to earth people. I 100% trust them with my car and honestly I don't let anyone but me and the people here drive my vehicle. More