John Mancini

Colonial VW of Medford is by far the best dealership around. Paul Lazzaro is fantastic. I have bought many cars here and will continue to do so in the future. around. Paul Lazzaro is fantastic. I have bought many cars here and will continue to do so in the future. More

by KROOSVW Verified Customer Verified Customer

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I appreciated Kasey's willingness to negotiate and I did not feel pressured to buy a car. Staff were always courteous and polite, and got things done quickly. I do feel that I was up charged for a 7 year ol not feel pressured to buy a car. Staff were always courteous and polite, and got things done quickly. I do feel that I was up charged for a 7 year old car - 24k is a high premium to pay. The car also broke down a few days after purchase. Although staff quickly fixed it, I am led to understand this was because a clamp was not installed correctly in the first place. I did appreciate that I was not overly pressured to buy a warranty. When installing plates, they asked me to pay for a license plate holder for the front - I felt this probably should have been included in the first place. I ended up just zip-tying the plate to the front myself. When I took the car home, the outside was spotless but there were a few compartments in the interior which were not properly cleaned, so I had to clean them myself. More

by traff2026 Verified Customer Verified Customer

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It is unfortunate that I bought my car in October have not been able to use the carnet app and had brought my car in multiple times with no success also brought my car for the wheel entire warranty and un not been able to use the carnet app and had brought my car in multiple times with no success also brought my car for the wheel entire warranty and unfortunately, no one knew when the person that takes care of that was going to be in so with that being said, it leaves a sour taste in my mouth More

by LILLYFERNANDEZ011 Verified Customer Verified Customer

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Couldn't have had a better experience at Colonial. Greg, and John were great! We all got what we wanted in the end happily. Greg, and John were great! We all got what we wanted in the end happily. More

by boyo1969 Verified Customer Verified Customer

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David was very helpful! Made the car buying experience stress free and made sure I was comfortable with the car before driving it off the lot! Can’t say enough great things Made the car buying experience stress free and made sure I was comfortable with the car before driving it off the lot! Can’t say enough great things about the staff. More

by gorman1191 Verified Customer Verified Customer

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All excellent no complaints Service is good Costumer service excellent Fast service Wait room very clean service excellent Fast service Wait room very clean More

by santose325 Verified Customer Verified Customer

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They made me feel seen, heard, and cared for. The service was so unbelievably great, The service was so unbelievably great, More

by mbenabderrazak Verified Customer Verified Customer

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Everyone was great. Jeff & Tony, Keven, Nassar, Dan & John all were great to deal with. Tony and Jeff delivered our Jeep and were great to talk to while we registered th Jeff & Tony, Keven, Nassar, Dan & John all were great to deal with. Tony and Jeff delivered our Jeep and were great to talk to while we registered the car. Dan was extremely responsive to my questions and Keven and Nassar were also great to deal with. There was zero pressure to make a decision on the Jeep after we test drove it which was refreshing. John made us sign way too many documents :). We are not going to lie, two trips to Medford in one week was tiring but having Tony and Jeff deliver the car made up for it. Also, when I reached out to Keven about the car only coming with one key he responded that they were sending us a check for $400 to cover the cost of a second key fob (still waiting). Marcia is very happy with her Jeep. She has been waiting a long time to own one once again. Thank you to everyone. More

by don_osier Verified Customer Verified Customer

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Thank you so much I appreciate the help everyone was very kind and helpful. Steve I truly appreciate the help and patience. kind and helpful. Steve I truly appreciate the help and patience. More

by vmquresh Verified Customer Verified Customer

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Fast and easy process working with Steve and John, they were also very knowledgeable and helpful. were also very knowledgeable and helpful. More

by BRIWAL29 Verified Customer Verified Customer

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