Colonial Volkswagen of Medford - Service Center

As always, Rusty was responsive, easy to work with, and helpful. We really like working with service and front office at Colonial Volkswagen of Medford. helpful. We really like working with service and front office at Colonial Volkswagen of Medford. More

I purchased vehicle at Colonial Medford and have had it serviced there since I bought it. I feel fairly comfortable with the dealership and the service it provides so far. serviced there since I bought it. I feel fairly comfortable with the dealership and the service it provides so far. More

The service department listened to my problem with vehicle, got it in a timely manner, ordered necessary parts, offered a loner car, and finished repair when promised. Also, followed up in tire pressu vehicle, got it in a timely manner, ordered necessary parts, offered a loner car, and finished repair when promised. Also, followed up in tire pressure without asking and repaired. Very satisfied! More

Quicks and correct service. Dan got my car in and out of the shop extremely quickly and the work was performed correctly the first visit the shop extremely quickly and the work was performed correctly the first visit More

Rusty was so wonderful to work with; really tried to work with me on what I need to repair vs what could wait until next visit. with me on what I need to repair vs what could wait until next visit. More

The Service Department Team at Colonial Volkswagen is the reason we continue to bring our two VWs there for regular service, maintenance and periodic repairs. reason we continue to bring our two VWs there for regular service, maintenance and periodic repairs. More

Starting from my conversation w Frank DiCostanza to meeting with Rusty through servicing of our rare VW Eurovan by Guy, my experience at Colonial was more than impressive. Certainly not convenient to meeting with Rusty through servicing of our rare VW Eurovan by Guy, my experience at Colonial was more than impressive. Certainly not convenient to us in Beverly Cove on the Northshore, I see the van returning to Guy for servicing in the future. Thanks for what you do and will see you some time in the future. More

Service advisors —best in the business! Service techs always go above and beyond!! Unbeatable department!!! I’ve never had a bad experience! Prior to coming to Colonial VW, I’d never take my car to a always go above and beyond!! Unbeatable department!!! I’ve never had a bad experience! Prior to coming to Colonial VW, I’d never take my car to a dealership for repairs. Now, I’d never go anywhere else!! Seven years and counting!!! More

I was treated fairly and respectfully on my recent issue with leaking sunroof .. with a very good outcome on repairs. I had to wait for the car longer than expected and was grateful for a loaned vehicle. with leaking sunroof .. with a very good outcome on repairs. I had to wait for the car longer than expected and was grateful for a loaned vehicle. More

Service was faster than I expected It was not too bad waiting. They have free water available which is very nice I will come again for service waiting. They have free water available which is very nice I will come again for service More