
Colonial Volkswagen of Westborough
Westborough, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,886 reviews
Derek Paquette was fabulous! I purchased a new Tiguan from Colonial Volkswagen. Derek was extremely helpful through the sale process. I highly recommend his services if you're in I purchased a new Tiguan from Colonial Volkswagen. Derek was extremely helpful through the sale process. I highly recommend his services if you're in the market for a new VW. He worked hard to get me into the car I wanted for a price that was within my range. More
Great Experience I highly recommend Dan Heckman. My purchase could not have gone smoother. Dan's knowledge of and enthusiasm for the car made it a pleasurable experi I highly recommend Dan Heckman. My purchase could not have gone smoother. Dan's knowledge of and enthusiasm for the car made it a pleasurable experience. I also spoke with Jeff the internet guy on the phone. Very helpful! Thank you both. More
Lovemytiguan I had a phenomenal experience with Pierre Saliba and Kathryn Gear. They were both honest and professional. I was able to get the car I wanted, while t I had a phenomenal experience with Pierre Saliba and Kathryn Gear. They were both honest and professional. I was able to get the car I wanted, while the process was quick and hassle free. I would definitely recommend my friends & family to them and to Volkswagen of Westboro. More
Best Experience Jason Garrett was hands down the best salesperson I had met with. I started looking for a car a few weeks ago and Jason was the last person I had met Jason Garrett was hands down the best salesperson I had met with. I started looking for a car a few weeks ago and Jason was the last person I had met with that day after visiting several dealerships. I was tired, exhausted and tired of aggressive sales people. Jason put me at ease and even though I was not ready to make a purchase that day, I remembered the great experience I had interacting with him that I returned to lease from him this weekend. He made the purchase stress free and was one of the most genuine people I had met. Thank you Jason! More
Derek was absolutley AMAZING! I am blown away at the customer service from this dealership. I came all the way from New London, CT because I was so disappointed in the service at m I am blown away at the customer service from this dealership. I came all the way from New London, CT because I was so disappointed in the service at my local offices. (might be leaving a review for that after I'm done here!) Derek helped me find the car of my dreams, and not missing a single feature I wanted. Even with less than wonderful credit, he made my dreams come true. I am so grateful and appreciative for him, and the financial department at Colonial VW! Forever customer from this point on!! have to add also how fair the price was, blown away!! More
Best Car Buying experience possible After months of searching for the right car I finally found it at Colonial Volkswagen! Derek was the most knowledgeable and personable representative After months of searching for the right car I finally found it at Colonial Volkswagen! Derek was the most knowledgeable and personable representative that I have ever come across. This guy made everything possible. From the moment I made the appointment Derek made sure he had everything covered. He was outside to greet me on a day when it was negative degrees with my car all gassed up and warm for me to test drive. The test drive was impeccable. He had plenty of routes to choose from that allowed me to really feel the handling of my VW CC and see what the puppy could really do. When it came down to buying the car it was a no brainer, and I felt no pressure from Derek. He was just simply there to make sure my entire experience was one that I could never forget. Thank you Derek for your outstanding customer service and your way to make me feel so comfortable through the whole car buying experience. I never felt one ounce of stress and I have never been so happy with a purchase. I also owe a huge Thank you to Kathryn Gear in the finance department. She bent over backwards to make sure I got an incredible rate and she made the whole process painless. She made me feel like I was being taken care of like one of her own. I can't thank her enough. Kathryn and Derek were with me on every step of the way and seriously hooked me up. I've never met such nice people just genuinely trying to get me the best deal the could honestly get. Bottom line is, I was treated like family at Colonial and that says everything for me. More
CONNOR B is the Salesman to SEE!!! Connor, to put it simply, is THE BEST!... I was in service, never looking for a new car, I actually thought Connor was my service advisor telling me m Connor, to put it simply, is THE BEST!... I was in service, never looking for a new car, I actually thought Connor was my service advisor telling me my car was all done in service. Well Connor was a salesman, who was just offering to make me a cup of coffee he was EXTREMELY polite and a true gentleman throughout the sales process, Anyhow, he asked me a little about my trade. Knowing it was five years old he informed me of how i was out of my factory warranty and also told me that if I had ever thought about trading my car that now was the time to pounce on the Savings.!! He exlpained how it was smart to get into another fully Warrantied Jetta, and how it was the perfect time, mileage & age,. And if ever, right know would be the smart time to trade my jetta which i was originally in for service for.. Connor Put me into a New Jetta which i absolutley cant get enough of, I am excited every morning to commute to work i love it that much! However, He also got me what I was looking for on my trade, he met my exact expectations for what i thought was fair value with doing my research on my trade.. It was an easy, FUN (for the first time at a Dealership) and flawless experience. Thank you Connor for informing me on how to buy a car and sell my trade at a time when i really get the full benefits and maximum equity out of each vehicle.. I would recommend Colonial VW to anyone looking (or not looking as I was not) to buy a car. The whole staff was polite and curtious, Connor is very easy going not pushy and extremely knowledgeable about Volkswagens and how to correctly work with people. Best car buying experience Ive had out of many. Thank You Colonial VW, Mark Shefhauldt, Katherine and of course the man with the plan Connor!! Will be back again to see them in another 5 years as instructed by Connor!! SO HAPPY THANK YOU ALL More
Dan is THE Man @ Colonial VW! It has been years since I purchased a vehicle at a dealership and I was a little nervous about the whole process. There was no need to worry, though, It has been years since I purchased a vehicle at a dealership and I was a little nervous about the whole process. There was no need to worry, though, as I was treated with the utmost respect; the entire experience was nothing less than fantastic at Colonial VW. From Jeff the Internet guy, who provided tons of info over the phone, to Dan Heckman, my incredible salesman, I was completely satisfied and would highly recommend the Westborough team to anyone interested in buying a car. I did not get to pick up my car until late on a cold February night but Dan had my new (ish) car warmed up, shiny and ready to go. He took the time to instruct me about all the great features in my GTI and answered my questions with patience and clarity. Dan is new to the Westborough dealership but had a wealth of knowledge about the model I bought and the financing options that were available to me. Colonial is very lucky to have him on their team! Thank you DAN! More
Jason rocks!!! Jason is awesome! I've been leasing with Colonial for over ten years and he is the best salesman I have had thus far. He made the trading in from lea Jason is awesome! I've been leasing with Colonial for over ten years and he is the best salesman I have had thus far. He made the trading in from lease to lease simple and easy. He answered all my questions and I ask a lot of questions! Financing went quickly and smoothly with Kathryn as well. :-) More
Don't buy from anywhere else! Knowledgeable, dedicated and down-to-earth staff that will ensure you are getting the best possible price in the area, that you are getting the car yo Knowledgeable, dedicated and down-to-earth staff that will ensure you are getting the best possible price in the area, that you are getting the car you want and that you understand every aspect of the purchase. When buying from Westborough, its more like joining a family than being a customer at a dealership. They care about you and your experience with your VW genuinely and care about your car like it's one of their own. I just bought a 2016 VW Jetta Hybrid and love it! More