Colonial Volkswagen of Westborough

I believe that right now there is no better service dealership in Massachusetts. The reception is important, and Bill is irreplaceable in that. Thanks! dealership in Massachusetts. The reception is important, and Bill is irreplaceable in that. Thanks! More

They were outstanding! They were prompt, courteous, and helpful. They treated me as a valued customer even though I was visiting. I will be returning back permanently and t They were prompt, courteous, and helpful. They treated me as a valued customer even though I was visiting. I will be returning back permanently and this is my dealership! I even scheduled a major service and will return to have it done! More

Had my 2024 Jetta serviced. Great communication and no problems with the service. Quick turnaround. Great communication and no problems with the service. Quick turnaround. More

I just purchased my 4th car from Colonial and won't go anywhere else. They go above and beyond to ensure you are happy with your car. anywhere else. They go above and beyond to ensure you are happy with your car. More

Colonial VW is probably the best VW dealership on the planet (well at least it is for NA). The service team is phenomenal. The sales team is excellent. Honesty is their motto, and even though that’s hard planet (well at least it is for NA). The service team is phenomenal. The sales team is excellent. Honesty is their motto, and even though that’s hard to believe for a car dealership, this one is the exception. Great support all around. They go out of their way to make you feel comfortable, explain all the work that is being done, and will not try to upcharge you on service. Jefferson was great, Jourdan was a pleasure to work with, the service manager Bill is a great down to earth guy, and even the finance manager was great. Awesome team! Highly recommend! More

They provide good service and a shuttle but never have any loaners available. Makes it super inconvenient any loaners available. Makes it super inconvenient More

As usual the Service department was professional, knowledgeable and friendly. They dealt with my problem promptly and the shuttle service was excellent. knowledgeable and friendly. They dealt with my problem promptly and the shuttle service was excellent. More

The sales person was very professional and helpful. The finance person was also a pleasure to work with. The finance person was also a pleasure to work with. More

I had an outstanding experience with Dylan Begin and the entire team at Colonial Volkswagen of Westborough. Dylan was professional, knowledgeable, and kept me informed throughout the entire process. He took entire team at Colonial Volkswagen of Westborough. Dylan was professional, knowledgeable, and kept me informed throughout the entire process. He took the time to answer all of my questions and made sure everything was handled efficiently. The service was completed on time, and the staff was friendly and welcoming from start to finish. It's refreshing to work with a dealership that truly values its customers and provides such excellent service. I highly recommend Dylan Begin, Jon Laceyand Bill Mcgrath from service and Juan Palomino from sales and Colonial Volkswagen of Westborough to anyone looking for honest, reliable, and top-notch customer care. I'll definitely be coming back for future service! More

Very happy finding this dealership. Great sales and service experience. Dealers were honest and accommodating. Great sales and service experience. Dealers were honest and accommodating. More