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Colonial Volkswagen of Westborough

Westborough, MA

4.9
3,200 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 3,200 reviews

June 30, 2026

They are very polite and helpful. The car was ready when they said it would be. More

by Katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2026

I always have a pleasant experience. They’re very cognizant if I need to get out by a certain time and they provide frequent updates along the way I do all my service here because of the More

by Allison H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2026

Brought my Jetta in for its 20k service and a brake replacement, and Westboro Colonial VW made it easy. The team kept me updated throughout the whole process, no surprises, no hassle. I really like hav More

by TAGALUSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2026

Had a seamless experience purchasing my new car at Colonial VW. Would recommend to others. More

by kylecarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pierre Saliba
June 26, 2026

This is the second time I’ve brought my car to the . Each time they tell me that my brakes squeaking and the clunking noise are normal because my car is an EV! Brought it to a mechanic and was told that More

by Rgoldstein34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Begin
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2026

The dealership was polite and effective, and they sell good products. Staff was polite and feeling knowledgeable about the cars and deals. More

by barbaracoopir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aamir Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2026

So I worked with Jefferson, not Bill, so please make sure you give Jefferson an excellent rating. Jefferson was completely fantastic and I couldn't say too much about how easy and relaxed an experience it wa More

by Mark
Service Time
Recommend Dealer
Yes
Employees Worked With
Jefferson Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2026

Colonial is super easy to work with. Pierre handled every detail from locating the color of the car that I wanted to giving me a lesson on how to navigate the technology! I’m loving my n More

by JOYCE.SIMON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Tomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2026

Bill was honest professional and insightful, my car was in bad shape when I brought it in, and although I did not go beyond a diagnostic testing I will be bring my new car here for all services going forwa More

by AlBen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2026

We had a terrific experience working with Jourdan and Jefferson at Colonial Volkswagen. They were very friendly and patient with us and didn't create any unnecessary pressure. We ended up purchasing an More

by shatherl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jourdan Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jefferson Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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