Colonial Volkswagen of Westborough

Awesome!!! I worked with Jason Garrett and he was very easy to talk to. I went to the dealership thinking that i wasn't going to get a car due to the negative eq I worked with Jason Garrett and he was very easy to talk to. I went to the dealership thinking that i wasn't going to get a car due to the negative equity of my trade but they made it work. I went to another dealership b4 going to colonial i felt that i was treated like a peasant. Here I felt i got treated with dignity. If i get another vehicle i will come here first. Thanks for making it happen. More

Very pleasant and tekaxing Jason was a charm to work with . He was we'll prepared and did exactly as I had requested .prodessional and courteous no pressure I epli recommend to Jason was a charm to work with . He was we'll prepared and did exactly as I had requested .prodessional and courteous no pressure I epli recommend to my friends More

Great service, no pressure! We were greeted by Jason, he was friendly, knowledgeable and didn't try to pressure us. He even matched the price we had from another dealer.Colonial We were greeted by Jason, he was friendly, knowledgeable and didn't try to pressure us. He even matched the price we had from another dealer.Colonial is top notch! Great people and friendly service! They really worked with us to get us into the car we wanted. More

Surprises should always be pleasant I walked into Colonial Volkswagen of Westborough to test drive a Tiguan and was greeted by Dan Heckman,a very knowledgable salesperson.He was very fam I walked into Colonial Volkswagen of Westborough to test drive a Tiguan and was greeted by Dan Heckman,a very knowledgable salesperson.He was very familiar with the Volkswagen product and actually put me at ease,with his very professional and informative manner.The test drive was pleasant and as Dan was quick to point out the functions before the test drive,he was even better during it. I purchased the Tiguan that day and am very happy I did.After a week there were some things I noticed about the vehicle and pointed them out to Dan,He immediately schedule an appointment and resolved every issue I had,and did so efficiently.Jonathan Lacey from Service couldn't be anymore professional,very friendly and helpful.I would certainly purchase another vehicle from them. More

fair and geniune salesperson Colonial's price point on our preferred car choice that we obtained through Edmond's was the most competitive. We received full attention once in the Colonial's price point on our preferred car choice that we obtained through Edmond's was the most competitive. We received full attention once in the dealership. We had an initial price goal in mind that was lower than the dealer's. We had expected to arrive at a compromise. The car we wanted was not in stock, they found one at another dealer to swap. Still, he met us halfway. He gave us our asking price on the trade-in. Overall, we felt that we got a fair deal without hassles. No pressure, honest negotiation, personable, matter of fact attitude, positive experience. More

Very good Customer service. Period. Walking into Colonial Volkswageb, I wasn't even planning on buying a car. I was curious about the new Golf. After speaking to Pierre Saliba I found my Walking into Colonial Volkswageb, I wasn't even planning on buying a car. I was curious about the new Golf. After speaking to Pierre Saliba I found myself driving home a brand new car! I enjoyed his non-abrasive and hands off approach to helping me with my questions. I prefer to check out a product and form my own opinion and impression without being pestered as to why I should buy. Pierre allowed me to see how I liked the car and answered my questions when I had them. Very professional and Comfortable buying experience. The one thing I will say is the wait time to get through the paperwork was close to a couple hours but that was negligible after having such a good experience! More

Service that surpasses Lexus. After purchasing a new Golf from Colonial I was very pleasantly surprised by the care and support after the sale. Coming form a Lexus and a Lexus deal After purchasing a new Golf from Colonial I was very pleasantly surprised by the care and support after the sale. Coming form a Lexus and a Lexus dealership it was incredible to find that the attention to customers and service here was FAR better than that at Lexus. JON LACEY from parts and service was outstanding in every way. Coming into an unfamiliar service center is really intimidating. Jon introduced himself as if I were a life time customer and made me feel assured that my car was in excellent hands. There is no question that I will happily be bringing my car here for years to come. (Not to mention when it comes time to purchase another car). More

Jon Lacey Service Advisor Love coming down to these guys for service. I always always work with job and refuse to qork with any other person. Jon is a great advisor very helpfu Love coming down to these guys for service. I always always work with job and refuse to qork with any other person. Jon is a great advisor very helpful he always answered all my questions accurately and made sure I understood everthing. He gets me in and out real quick because he knows my time is valuable to me so he always gets me in and out and doesn't leave me with any questions because he answers all questions before I leave. I live closer to Wellesley volkswagen but I always make my drive down just to work with Jon More

Good Experience I went to Colonial Volkswagen on Rt. 9 in Westborough after finding a car I was very interested in on cars.com and scheduling a test drive. During the I went to Colonial Volkswagen on Rt. 9 in Westborough after finding a car I was very interested in on cars.com and scheduling a test drive. During the test drive, Derek Paquette was extremely friendly and very helpful in answering all the questions I had about the vehicle. When I decided on purchasing the vehicle, the process was very efficient and they were very transparent and informative about any extra standard charges that were added to the price of the car. I would highly recommend Colonial Volkswagen to anyone interested in purchasing or leasing a new car or buying used. More

2016 Passat review Awesome customer service. Very knowledgeable on products and cars offered. Very quick and timely; would definitely recommend Dan Heckman. Smart guy an Awesome customer service. Very knowledgeable on products and cars offered. Very quick and timely; would definitely recommend Dan Heckman. Smart guy and very friendly. Very easy to work with! More