Colonial Volkswagen of Westborough

I was dreading getting a new car and having to deal with the back and fourth that I assumed would be with any dealer and up until working with Michael Lodowsky that had been my experience. I am in sales my the back and fourth that I assumed would be with any dealer and up until working with Michael Lodowsky that had been my experience. I am in sales myself and he is the type of associate that makes the company he works for look good. Thank you Mike. More

Mike was very helpful and kept me updated on the process. Once I received the car he called me to find out about how I was enjoying the car. He was informative and upbeat during the entire process. He ens Once I received the car he called me to find out about how I was enjoying the car. He was informative and upbeat during the entire process. He ensured that everything ran smoothly and made sure that I was comfortable with the delivery of the vehicle/ Keith who brought the car to me was wonderful. He stayed with me through the process of registering the car at the Dept. of Motor Vehicles and made the process painless. The only part of the process that I did not enjoy was the haggling about the trade-in value. More

It was a pleasure working with Rick Dolliver on the sales side and Kathy Gear on the business/finance side. They were both polite, friendly, professional and well-informed. I would recommend this dealershi side and Kathy Gear on the business/finance side. They were both polite, friendly, professional and well-informed. I would recommend this dealership and would be happy to work with them again on my next vehicle. More

When I went to Colonial VW, I was in the middle of the very long process of having my current vehicle (not a VW) repurchased under the lemon law. I found a Tiguan that had exactly the features and was th very long process of having my current vehicle (not a VW) repurchased under the lemon law. I found a Tiguan that had exactly the features and was the color I wanted. After taking a look at it and taking one for a spin, I was sold. Mike Lodowsky was extremely friendly, helpful, and knowledgeable about the car, and we quickly came to a fair price. The trick was, Mike had to hold the car for me for what ended up being over a month. We spoke every week, enough that I knew he didn't forget about me, but not so much as to be obnoxious and when I was ready, the car was waiting for me. My purchase was far from a normal everyday sale, and it was handled smoothly and seamlessly. And I love the car too. More

I had a great experience at Colonial Volkswagon. I almost chose a different car but it was because of the friendly environment that I chose to buy from Colonial. I felt very welcome there. I will definitely chose a different car but it was because of the friendly environment that I chose to buy from Colonial. I felt very welcome there. I will definitely be going back when it is time to buy my next car. More

I recently purchased a CPO 09 Tiguan for my wife. I dealt mainly with Chris Ployer, who stayed over an hour past closing on our first meeting to get the deal done. I had some concerns about the vehicle pri mainly with Chris Ployer, who stayed over an hour past closing on our first meeting to get the deal done. I had some concerns about the vehicle prior to purchase, Chris and Mark went above and beyond to address all of my concerns and give me a great level of confortability with the vehicle. I had not considered Volkswagen prior to my wife finding this car, but it is a great car, and given my experience with the Chris and Mark at Colonial, I would definitely recommend them as a premier provider of Volkswagen in Massachusetts More

This is the third car that I have leased from Colonial. Pierre Saliba was my sales representative and he did every thing possible to make sure that I had the car I wanted and also had it in a timely fashio Pierre Saliba was my sales representative and he did every thing possible to make sure that I had the car I wanted and also had it in a timely fashion. He is the best and I will keep going to him and referring my friends to him. The service department is also the best I have ever experienced. They are friendly, helpful and really take care of me. More

Every employee I came in contact with at Colonial volkswagen did everything in their power to make sure that i left with the car that i wanted. They got me an amazing price on a beautiful car and mad volkswagen did everything in their power to make sure that i left with the car that i wanted. They got me an amazing price on a beautiful car and made sure that i was nothing short of ecstatic when i left! i would recommend this dealership to ANYONE! they are amazing! More

I was in a recert car accident and since I had purchased a vehicle from Colonial in the past and received good service, I decided to go there again. I was greeted by a very nice salesman that treated me ver a vehicle from Colonial in the past and received good service, I decided to go there again. I was greeted by a very nice salesman that treated me very well and we made a deal on a 2009 Hyundai Sonata. All through the process, David was very helpful, but what impressed me was the fact that David, knowing how badly I needed my car, went above and beyond and delivered the vehicle to my home. I am very grateful and will definately send business in his direction. More

I have used this dealer and their service department since 2003 when I bought my used VW Jetta Wagon. The car developed some annoying "features" that they fixed immediately. They have bent over backwa since 2003 when I bought my used VW Jetta Wagon. The car developed some annoying "features" that they fixed immediately. They have bent over backwards to resolve any car issues I have had. I had a problem with the work of one of their mechanics, that was resolved immediately as well. On their own initiative, they were able to get me a month free of a car payment from VW of America. When I ask questions, I get an honest answer about the necessity getting different types of maintenance done (as in needed and worth the money or not really needed). A mechanic volunteered to stay after hours when I showed up at 5pm with a tire that was deflating. The service area seems to be always busy but I usually can get servicing on the day that suits me best. Love the team of Bill & Bill in the service department. They are hard workers and straighter shooters. Can not say enough good things about them. More