Colonial West Chevrolet of Fitchburg

Very satisfied with my 2013 passat Terry was an excellent salesman, he worked every day doing everything he could to get the deal done. I highly recommend him to anyone looking for a ve Terry was an excellent salesman, he worked every day doing everything he could to get the deal done. I highly recommend him to anyone looking for a vehicle. More

Professional and Respectful I have dealt with many car salespeople over the years and Paul Smith is BY FAR the most professional, respectful and knowledgeable. This is the 3rd v I have dealt with many car salespeople over the years and Paul Smith is BY FAR the most professional, respectful and knowledgeable. This is the 3rd vehicle I have purchased from Colonial-West and will continue buying from them in the future. Paul made the entire process so easy for me from an initial test drive all the way through to delivery, including all the insurance and registration paperwork. All I had to do was sign and drive away! Thanks Paul. I'd like to add that Carlos-finance and Terry-technology were extremely knowledgeable and helpful as well. Looking forward to coming back when I am ready to buy again. More

Exceptional, Courteous, and Professional! John Lane and Walter Lahood were exceptional in guiding my through the trade-in and sales process the end of January when I purchased my 2015 Taurus. John Lane and Walter Lahood were exceptional in guiding my through the trade-in and sales process the end of January when I purchased my 2015 Taurus. I had purchased my previous Taurus from John several years ago in Leominster so it was great to have had the opportunity to work with him again! Walter was both professional and courteous as he guided me in my test-drive of the Taurus that I purchased. I was extremely pleased with Walter's excellent customer service, as he answered every question that I had step by step. After my purchase of the Taurus, Walter followed up with me via cell phone and email to make sure that my Taurus was running smoothly. I highly recommend both John and Walter for all of your sales needs! Thank you, John Lane and Walter Lahood. More

Great, welcoming, fun I have purchased several cars, I have got to admit colonial west is by far the best experience I have had, the staff is really welcoming and the attit I have purchased several cars, I have got to admit colonial west is by far the best experience I have had, the staff is really welcoming and the attitude is great. Even better than the dealership itself was my salesmen, Young ambitious Caleb Rivera. He was completely knowledgeable and respectful. Made my decision real easy, no lies, no pressure. Very professional. I recommend Mr. Caleb to any one who is looking for a great experience and not just another salesmen trying to sell you a car. Caleb and i made a friend ship rather than just customers. More

extremely helpful salesperson I would like to say a few words on how well and respected I was when looking for a new car. Paul Smith is extremely patient and helpful and was the r I would like to say a few words on how well and respected I was when looking for a new car. Paul Smith is extremely patient and helpful and was the reason I continued my search for a new vehicle. Paul explained everything very well, and encouraged me to be inquisitive and ask questions if I didn't totally understand the any part of the process. Also helped me with the insurance company to get all the information necessary to get my car insurance and registered. Paul also helped me order some accessories I wanted for my new car (at least it was new to me). I would definitely recommend Paul to any friend or family member if they need a new vehicle. Can say enough good things about my experience with Paul and Colonial West Chevrolet. More

Happy with my Chevy Terry Loche was our salesman and helped us though it all. Now we are enjoying our new truck! He was very helpful with using all the new electronics in Terry Loche was our salesman and helped us though it all. Now we are enjoying our new truck! He was very helpful with using all the new electronics in this truck. Such a nice ride! We love it More

Love Colonial! I just purchased my 7th truck from Colonial West! We derive an hour to get there and it is WELL worth the ride! Paul made it quick and painless as u I just purchased my 7th truck from Colonial West! We derive an hour to get there and it is WELL worth the ride! Paul made it quick and painless as usual! From Sales to Service these guys are TOP NOTCH!! More

Great salesman and very helpful. The entire sales dept. was extremely helpful, but my salesman Caleb was the best! I would recommend him to any of my friends. Thanks so much Caleb. The entire sales dept. was extremely helpful, but my salesman Caleb was the best! I would recommend him to any of my friends. Thanks so much Caleb. Your older customer! Eileen Wilson More

Excellent Sales Rep. and a great place to buy a car. This is my third chevrolet vehicle 2 Malibu and the latest is Chevrolet Trax and my experience is always pleasant, very easy to deal with, our Sales R This is my third chevrolet vehicle 2 Malibu and the latest is Chevrolet Trax and my experience is always pleasant, very easy to deal with, our Sales Rep. Terry the Go to Guy, is so friendly and always ready to answer any questions we have about the vehicle and his very accomodating to our needs and demands. We're very satisfied with our purchased and will buy another car from this dealership in the future. And I will recommend them to my family and friends. More

Great Experience Jeff was a very nice and honest Salesperson. John was wonderful. He was very attentive and answered all my questions promptly. He is a wealth of knowl Jeff was a very nice and honest Salesperson. John was wonderful. He was very attentive and answered all my questions promptly. He is a wealth of knowledge. I love my truck! More