Colonial West Chevrolet of Fitchburg

All star team I recently purchased a used 2013 avalanche from colonial-west...my salesman paul smith went over and beyond treating me like a first class customer.. I recently purchased a used 2013 avalanche from colonial-west...my salesman paul smith went over and beyond treating me like a first class customer..The entire sales department did a great job getting me into my new ride....thanks to all!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Painless and that says a lot when buying a car. I went there with my mom to lease a car and Jeff was our salesperson, he was awesome, he spent a long time explaining all the different options to us I went there with my mom to lease a car and Jeff was our salesperson, he was awesome, he spent a long time explaining all the different options to us and after choosing a car he spent even more time with my mother explaining all the features of the car and answered all her questions, which there were many. Thanks again, Jeff.. More

Outstanding service from all members of team. Outstanding service from an outstanding guy. Terry is a real problem solver and is committed and determined to not only satisfying, but making the cus Outstanding service from an outstanding guy. Terry is a real problem solver and is committed and determined to not only satisfying, but making the customer happy with their purchase. His persistence in dealing with outside agencies, like banks, insurance companies and the RMV allowed this sale to go through in one day. I drove in with a rental car and drove out with a brand new vehicle, VERY pleased. I must mention that I already knew of Colonial West through a relationship with their Service Department (they too hold customer service with the highest regard). So, when I needed a new vehicle (in a hurry), this is the dealership I chose. More

My wonderful experience with Terry Loecher and Colonial , I can't say enough about Terry Loecher we had such a swift and smooth transition into a new vehicles I have been to many dealerships I write this , I can't say enough about Terry Loecher we had such a swift and smooth transition into a new vehicles I have been to many dealerships I write this number one the sales man was just terrific Terry lochermade our experience very special and happy More

Great Experience This is an exceptional dealership. I had a great experience from beginning to driving away. Paul Smith took great care of me and answered any and al This is an exceptional dealership. I had a great experience from beginning to driving away. Paul Smith took great care of me and answered any and all questions I had. I cannot recommend them more! More

Out of state purchase After a long search for the specific car I wanted, I was able to find the exact specs I required at colonial west chevy. Having gone to multiple deale After a long search for the specific car I wanted, I was able to find the exact specs I required at colonial west chevy. Having gone to multiple dealerships and dealt with numerous salesmen, I can't say enough about how helpful terry and the rest of the staff were. Terry went out of his way to work with me on the delivery of my vehicle out of state. Very happy with my purchase and very happy with the service I was provided. More

Great Experience The first car Terry showed us was exactly what I was looking for and more! Best first car buying experience, quick and easy! Terry was very helpful, h The first car Terry showed us was exactly what I was looking for and more! Best first car buying experience, quick and easy! Terry was very helpful, he showed me how everything worked and helped set me up with OnStar. I will return to Colonial West Chevrolet for my next car and recommend Terry to anyone looking for a new car. More

Terry is always the "Go To" Guy I have always bought my vehicles recently from Colonial West Chevrolet. Terry Locher to be specific. I've bought a 2013 Chevy Camaro, a 2014 Chevy Sil I have always bought my vehicles recently from Colonial West Chevrolet. Terry Locher to be specific. I've bought a 2013 Chevy Camaro, a 2014 Chevy Silverado and now a 2017 Chevy Traverse. Terry has always gone above and beyond the call to get me exactly what I was looking for. Him and the other gentleman at the dealership are always willing to work with me to get me everything I need. My new Traverse is so awesome I find myself leaving the Camaro in the driveway.... something I thought I would never do. :) More

Quick and easy! This was my first time purchasing a car myself and Terry made it quick, easy, and painless! I did not have anything to worry about with someone as tru This was my first time purchasing a car myself and Terry made it quick, easy, and painless! I did not have anything to worry about with someone as trustworthy as Terry handling the sale! I highly recommend him and I will definitely be a repeat customer! :) More

Best Experience Ever Terry did a great job helping me find something suitable, reliable and inexpensive for my partner. He was quick, knowledgeable, and never pushy. I wou Terry did a great job helping me find something suitable, reliable and inexpensive for my partner. He was quick, knowledgeable, and never pushy. I would recommend him to anyone. Thanks Terry your the best! More