Colonial West Chevrolet of Fitchburg

Go To Guy goes the Extra Mile I was visiting my family for the holidays when my Mother"s car needed replacing. I had never been on a car lot in my life! Instead of the daunting, I was visiting my family for the holidays when my Mother"s car needed replacing. I had never been on a car lot in my life! Instead of the daunting, high pressure experience I dreaded, we found Terry. He was relaxed, helpful and attuned to her needs. When we couldn't find a vehicle that met her requirements, Terry reached out a few days later, and found the very car that was the best fit for her. He made her feel she was in good hands, and she is pleased to have Colonial West Chevrolet as her service center as well. Thanks Terry, for the attentive service, and a few chuckles along the way. More

Best Christmas Surprise Terry and everyone at Colonial worked really hard with my husband to keep my Christmas present (2015 Suburban) a surprise. Terry was awesome !!! He a Terry and everyone at Colonial worked really hard with my husband to keep my Christmas present (2015 Suburban) a surprise. Terry was awesome !!! He arraigned everything. Terry had my husband picked it up Christmas Eve so he could keep it a secret until Christmas morning . Terry went as far as getting a big red bow to put on it. Christmas morning was unbelievable. This is the 4th vehicle we bought from Colonial and I can tell you that we won't go anywhere else. Everyone there is honest and professional. More

My new car Terry helped me out a lot and put up with my millions of questions. The go to guy always comes through! Ill be coming back again Terry helped me out a lot and put up with my millions of questions. The go to guy always comes through! Ill be coming back again More

great service, honest people. Paul helped us narrow down exactly what truck we wanted and needed. He was efficient, friendly, personable, and to the point. We couldn't have asked f Paul helped us narrow down exactly what truck we wanted and needed. He was efficient, friendly, personable, and to the point. We couldn't have asked for a better experience or salesman. Glad we chose Chevy! More

Great Friendly Dealershp Wouldn't go anywhere else. Great service and honest salesmen. Was able to upgrade my 2014 Chevy Silverado to a 2017 Chevy Silverado. Very Happy Wouldn't go anywhere else. Great service and honest salesmen. Was able to upgrade my 2014 Chevy Silverado to a 2017 Chevy Silverado. Very Happy More

Excellent Customer Service I just bought a 2015 Chevrolet Silverado from Terry. He found me the truck that feet me in minutes. Never pressured me and was there for any questio I just bought a 2015 Chevrolet Silverado from Terry. He found me the truck that feet me in minutes. Never pressured me and was there for any questions I needed. He handled everything for me leaving me with a hassle free experience. If you are looking to buy a new vehicle ask for Terry!! I know i will be going back to him in the future. Thanks Terry!! More

Excellent sales experience I recently purchased a used 2015 Chevy Camaro from Colonial West and had an exceptional sales experience. Sales person was friendly and not pushy and I recently purchased a used 2015 Chevy Camaro from Colonial West and had an exceptional sales experience. Sales person was friendly and not pushy and assisted me in not only obtaining the price I was looking for but also taking care of all the little things to make the buying process go smooth. They actual went the extra mile to make sure I was satisfied. I would highly recommend them. More

Great customer service I bought a 2016 Chevrolet Traverse from Jeff. I never felt pressured and was willing to show me older vehicles away well. He was very informative and I bought a 2016 Chevrolet Traverse from Jeff. I never felt pressured and was willing to show me older vehicles away well. He was very informative and very helpful. He made this process extremely easy. I'd highly recommend them for buying a new or used vehicle. More

Painless Experience 3 years ago, I went into Colonial West Chevrolet looking to lease a car. I met with Paul Smith. He helped put me in a brand new '14 Chevy Cruze. Need 3 years ago, I went into Colonial West Chevrolet looking to lease a car. I met with Paul Smith. He helped put me in a brand new '14 Chevy Cruze. Needless to say, 3 years later, I am driving another brand new '17 Cruze. Thanks again to Paul Smith for the painless experience for the 2nd time. I will be back again for sure! More

Excellent Great customer service, Terry really broke everything down for me and made my buying experience fast and easy. He really went the extra mile to make s Great customer service, Terry really broke everything down for me and made my buying experience fast and easy. He really went the extra mile to make sure I was taken care of and I will definitely be back for my next car and will tell my friends who are looking to go see him. More