Colonial West Chevrolet of Fitchburg

Easy and painless I;ve bought many vehicles, this was by far the easiest transaction of them all. Paul Smith and the entire team at Colonial West took care of everythi I;ve bought many vehicles, this was by far the easiest transaction of them all. Paul Smith and the entire team at Colonial West took care of everything. All I had to do was pick up the car and drive away. Highly recommended. More

Colonial West Chevy is the best Chevy dealership Terry helped me enormously he hooked me up with a Z71 I never thought I could get one of those six other dealerships Chevy ones we're trying to sell m Terry helped me enormously he hooked me up with a Z71 I never thought I could get one of those six other dealerships Chevy ones we're trying to sell me to work truck or the custom for the same price or more they got me a Z71 I am very happy very pleased I will be returning there in 5 years I hope Terry is still there More

Wonderful experience I highly recommended purchasing you vehicles at colonial west. Paul Smith was extremely helpful and answered all my questions. There was no pressure a I highly recommended purchasing you vehicles at colonial west. Paul Smith was extremely helpful and answered all my questions. There was no pressure at all and he made us feel very comfortable. I will definitely be a returning customer! More

Very easy to Work With! This dealership was top notch! Terry went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and This dealership was top notch! Terry went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a truck the process was absolutely painless. So quick and professional. I would recommend Colonial West Chevrolet to anyone who is looking for a new or used vehicle. More

Best cldeal experience ever! My wife and I visited Colonial Chevrolet to purchase a pickup truck. We worked with Terry Locher, and this was the best vehicle purchase experience w My wife and I visited Colonial Chevrolet to purchase a pickup truck. We worked with Terry Locher, and this was the best vehicle purchase experience we have ever had. Terry is not only knowledgeable about the trucks, but is also really passionate about what he sells. He was patient as we test drove several different models. The combination of all these factors sealed the deal for us. We love our new Silverado! If you are in the market for a new vehicle, go see Terry! You won't be disappointed! More

Totally recommend! Really great experience purchasing an out-of-state car. Terry and the entire team are true professionals who operate with integrity. I would recommen Really great experience purchasing an out-of-state car. Terry and the entire team are true professionals who operate with integrity. I would recommend to everyone! Kudos to these guys! More

Great car buying experience . Arrived unannounced and was greeted by a friendly salesman who had customers ... he excused himself to find a salesman for me. I fell in love wit Arrived unannounced and was greeted by a friendly salesman who had customers ... he excused himself to find a salesman for me. I fell in love with the 2011 Equinox which I thought would be out of my price range. SALESMAN TOMMIE greeted me with a smile as we walked to the very nice 2011 Equinox and after a test drive I was SOLD. NOW came the finance part where you sit and wait to find out YOUR not credit worthy however CARLOS did his magic. I was given a fair price for a trade , financed with approval after an hour. What a great car buying experience. I recommend Tommie, Carlos and the great team at Colonial WEst. The day I picked it up we had a storm rain everywhere and I had a small issue with window wipers... I returned to the service dept and they took care of it ASAP Thanks Chris and your great team for making my car safe. More

Very poor sales experience I am posting this negative review of Colonial West Chevrolet after a very poor sales experience. My salesperson was Walter Lahood. After test drivin I am posting this negative review of Colonial West Chevrolet after a very poor sales experience. My salesperson was Walter Lahood. After test driving two vehicles, we settled upon a Silverado pickup, after his suggestion. And after filling out a credit application, Walter came back with two different offers, I agreed to the second offer. Walter stated have we got a deal, I said yes and we shook hands. I asked Walter when I could take delivery of the truck and he stated let’s shoot for Monday. Made a small deposit to hold the truck. After Monday coming and going, I emailed Walter to check in and got no response. Four days later I emailed Walter again along with the General Manager and Sales Manager and finally received a call from Walter stating their working on it. Have not received any explanation. How can an auto dealer make a deal with you, then renege on it ? I have never seen this happen before in all my years of car buying. Colonial West Chevrolet didn’t stand behind this deal. Just didn’t care about making things right. And my deposit has yet to be returned. Unfortunately was not given a copy of the purchase and sale agreement and forgot to ask for one. More

Terry Locher- well done! Terry was very helpful with our interesting out-of-state purchase- always responsive, kind, and didn't shy away from the complications we threw at him Terry was very helpful with our interesting out-of-state purchase- always responsive, kind, and didn't shy away from the complications we threw at him. Great guy to deal with. More

Great! Went above and beyond, and got me the best deal, on the best truck on the lot! Will definitely be coming back for future purchases for my business! Went above and beyond, and got me the best deal, on the best truck on the lot! Will definitely be coming back for future purchases for my business! More