Columbia Acura Inc
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 2,287 reviews
I recently had my passenger seat repaired due to wrinkles and bulging in my seat interior but when I received my car back after the repair my seat is in worse condition than when I dropped it off. I’ve expla and bulging in my seat interior but when I received my car back after the repair my seat is in worse condition than when I dropped it off. I’ve explained to the service manger my concern but it wasn’t fully addressed I was told in due time the sun would tighten up my seat; that has not happened. I just need my seat correctly repaired. More
Great experience with the service department/customer service! Carmella was phenomenal to work with and made the experience more enjoyable with her humor and great communication! service! Carmella was phenomenal to work with and made the experience more enjoyable with her humor and great communication! More
I won't ever go back to a Jeff Wyler , Columbia is the only other Hyundai dealer around us. They serviced my daughter's car and told us the issue was a loose battery terminal/junction box. They charged he only other Hyundai dealer around us. They serviced my daughter's car and told us the issue was a loose battery terminal/junction box. They charged her $185 to tighten a battery terminal. The day after getting the car back, she got stranded again because her car wouldn't start. We dropped it back off and they said it was a bad sensor. She was paying for diagnostic testing , this should have been caught the first time they had it. More
Friendly staff who took my car at the assigned appointment time and performed the work in the time they estimated. Everyone I came in contact with during my wait time was very friendly and profes appointment time and performed the work in the time they estimated. Everyone I came in contact with during my wait time was very friendly and professional. More

