Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Columbia Acura Inc
Cincinnati, OH
1,501 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,501 reviews
May 10, 2024
Very good experience. Jamie in service department was attentive and helped me with my automotive questions. The cost is significantly higher than going to a non-dealer g Jamie in service department was attentive and helped me with my automotive questions. The cost is significantly higher than going to a non-dealer garage for service, but I suppose one gets what they pay for. I feel the service department at Columbia Acura has experienced technician that I can trust. More
by PAMELAHATALKAR
Verified CustomerEmployees Worked With
Jamey Moore and Bryan Lawson
Helpful May 10, 2024
We absolutely love our guys at Columbia Hyundai. They make sure we have updates throughout our stay and always give us the best service! They make sure we have updates throughout our stay and always give us the best service! More
by DANIELLE.DIEDE
Employees Worked With
Austin Conte
May 09, 2024
After making an appointment, 1 3/4 hour for an oil change is too long. is too long. More
by NEWMYSR
Employees Worked With
May 09, 2024
Great staff. Very helpful! Addressed my concerns very effectively. Communicated to me in a very timely manner. Very helpful! Addressed my concerns very effectively. Communicated to me in a very timely manner. More
by KPEMBAUR
Employees Worked With
May 09, 2024
Had a low tire and they were able to check it out right away. Kept me updated and when turned out the tire was not repairable, explained all charges. Best service dept ever! away. Kept me updated and when turned out the tire was not repairable, explained all charges. Best service dept ever! More
by njkowatsch
Employees Worked With
May 09, 2024
Oil was overfilled at scheduled service unbeknownst to me, car started running rough, smoke coming from car two days later, had to have car towed back to Columbia Acura, serviced again and they admitted a me, car started running rough, smoke coming from car two days later, had to have car towed back to Columbia Acura, serviced again and they admitted all caused by their overfilling of oil and I was reassured no damage was done to car and no future issues to be caused by this. Should be reimbursed for tow and all service charges, but no one has contacted me. More
by woeste
Employees Worked With
Multiple service department employees.
May 09, 2024
Loved the service and the attitude of the staff. Jason Markley was a great helped and sold me my first hyundai. Jason Markley was a great helped and sold me my first hyundai. More
by Gavin
May 09, 2024
Chuck was awesome. Very knowledgeable and friendly. He was very helpful and even corrected my mileage sticker because they hadn't extended it out enough. Very knowledgeable and friendly. He was very helpful and even corrected my mileage sticker because they hadn't extended it out enough. More
by FOSIII
