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Columbia Acura Inc

Cincinnati, OH

4.6
2,287 Reviews

10979 Montgomery Rd

Cincinnati, OH

45249

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Showing 2,287 reviews

June 16, 2025

I recently had my passenger seat repaired due to wrinkles and bulging in my seat interior but when I received my car back after the repair my seat is in worse condition than when I dropped it off. I’ve expla More

by brownraquel01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie(service)
June 16, 2025

Great experience with the service department/customer service! Carmella was phenomenal to work with and made the experience more enjoyable with her humor and great communication! More

by JAMES@ASKTCG.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Carmella
June 15, 2025

Friendly service quick and easy. Got the job done efficiently and effectively. Great personal experience. More

by joshuapond24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
June 15, 2025

I talked to multiple dealers and this one was just… better. No games. Made it super easy!!! More

by jennynorvell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff was the salesman - not sure who Jon was
June 14, 2025

Friendly welcome into drive area and staff in office friendly and explain things well. Not a long wait for oil change and tire rotation More

by dhramey
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chuck
June 13, 2025

I won't ever go back to a Jeff Wyler , Columbia is the only other Hyundai dealer around us. They serviced my daughter's car and told us the issue was a loose battery terminal/junction box. They charged he More

by JBW1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle, I didn't talk to John, Jon McFarland
June 13, 2025

great service department at Columbia Acura. Easy to schedule, they work hard to inform about service needs and keep you informed. More

by STEVE.CAGLE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
June 13, 2025

Friendly, professional staff. Job was done in a timely manner. Had a place to work on my laptop. More

by JOEBUSEMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
June 12, 2025

Quick to respond to my request, quick to get to a deal I could agree to. More

by EMMERAM.MORNING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio, Jon McFarland
June 12, 2025

Friendly staff who took my car at the assigned appointment time and performed the work in the time they estimated. Everyone I came in contact with during my wait time was very friendly and profes More

by cvome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch
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