Columbia Acura Inc
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great service, was able to schedule a time to test drive a specific car we wanted. Showed up and it was pulled around front for us. We were given the keys and a tag and left to put the car through the ringe a specific car we wanted. Showed up and it was pulled around front for us. We were given the keys and a tag and left to put the car through the ringer. Upon our return, we were able to strike a deal, leave to feed our children and return for signing. Smooth process from beginning to end. More
I took my 2017 Sante Fe Sport in for a 60,000 maintenance check. For $806, this is what I got: Oil Change New Cabin Air Filter New Engine Air Filter Flush & Fill Tire Rotation It cost $106 for part check. For $806, this is what I got: Oil Change New Cabin Air Filter New Engine Air Filter Flush & Fill Tire Rotation It cost $106 for parts, and a outrageous $796 for labor. I even have the Hyundai Platinum Extended Warranty. Will never bring it to this Hyundai Dealer again More
Service department is a nightmare Hatd to get an appointment. Two to three dsus for calls to be returned. Parts (brakelight bulb) not available. Have yo tryirn to get replaced . No paper cover put appointment. Two to three dsus for calls to be returned. Parts (brakelight bulb) not available. Have yo tryirn to get replaced . No paper cover put on carpet during servicing. Reminder sticker not replaced with new sticker. Service manager had a bad attitude Service Dept had gone downhill. Used to get excellent service. More
Terrific sales guys. Very good follow-up. Not high pressure and listened to our questions and needs. Very good follow-up. Not high pressure and listened to our questions and needs. More
I was left waiting for my car to be finished for an extra 45 minutes. The advisor said she called my name...other advisors stopped and spoke to the others waiting. I had received a coupon for a 49.95 oil 45 minutes. The advisor said she called my name...other advisors stopped and spoke to the others waiting. I had received a coupon for a 49.95 oil change. I was told my coupon was outdated (I had it for a couple, maybe three weeks) and they gave me $10.00 off which made it over $65.00. Last oil change (I bring the car in every 10,000 miles...the advisor told me that there is no 70,000 mile oil change...rude! I think I am to have the oil changed every 10,000. I love my car...just not the dealer. Sorry! I will probably start going to an independent repair shop that I have trusted for years. More
I just leased my 6th MDX from Greg at Columbia. The experience, from start to finish, was pleasant as it has always been. IMO, the MDX is still the best value in the luxury SUV category. Acura t The experience, from start to finish, was pleasant as it has always been. IMO, the MDX is still the best value in the luxury SUV category. Acura truly values loyalty and makes being a repeat customer feel good. More
The consistiently take care of me. This time my car needed a component in the transmission. Alan made sure I had a loaner call the whole time it was being fixed. He kept me update This time my car needed a component in the transmission. Alan made sure I had a loaner call the whole time it was being fixed. He kept me updated on what was going on with it and I got it back freshly washed and vacuumed. More