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Columbia Acura Inc

Cincinnati, OH

4.6
1,504 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura! Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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10979 Montgomery Rd

Cincinnati, OH

45249

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Showing 1,506 reviews

September 21, 2023

Great service Organizized Customer focused No issues at all Had rental car Price as promised More

by lookiedad
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Recommend Dealer
Yes
Employees Worked With
Service department
September 21, 2023

Service Dpartment was fantastic. Austin kept me updated on the progress of the repairs being made. He was very responsive to my questions and made sure the repairs were completed in More

by JJWADELL50
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Yes
Employees Worked With
Austin
September 21, 2023

noting to say about anything else. Nothing to say about anything else. nothing tp sau abpit amutjomg e;se More

by AUTOMAN635
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Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : lindsie and Keith
September 21, 2023

I was pleased that they were able to correctly diagnose an issue and fix it in a timely manner. The entire staff was pleasant to work with. More

by bruce.hemmelgarn
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Customer service/mechanics is very bad. Everyone is on their cell phone and a lack of communication. To get an appointment is months out then when you get one they lie about the service. More

by LOVEKMBS
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

I would like to give kudos to Jamie and his team at Columbia Acura. The professionalism and the trust i have in how they perform is 5 stars for sure. I have had 5 major repairs completed recently and I More

by MSCREDS11
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Recommend Dealer
Yes
Employees Worked With
Jamey- Service Advisor
Sep 20, 2023 -

MSCREDS11 responded

I would like to give kudos to Jamie and his team at Columbia Acura. The professionalism and the trust i have in how they perform is 5 stars for sure. I have had 5 major repairs completed recently and I found the work outstanding and priced fairly. Being a senior and on a fixed income the team helped me prioritize the importance of what should be done first through the last. I appreciate their help and understanding of my budget.

September 20, 2023

They did me well. They told me it would take approx 2 hrs to fix. I informed them I had a sick wife at home and I was told they would try to speed it up. They were don More

by LIPPYCOMB
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Recommend Dealer
Yes
Employees Worked With
Service Dept
September 20, 2023

The reason I Keep buying Acura's is because of Jamie who makes servicing the car less stressful. However, this time I had to get a new battery and I found out that Acura has been having issues with batterie More

by simon12
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Recommend Dealer
Yes
Employees Worked With
Jamie in service Department
September 20, 2023

Reliable, courteous, and efficient. It has always been consistent, clean. It is easily accessible and dependable. More

by T1CARRIGAN
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Recommend Dealer
Yes
Employees Worked With
Allen
September 20, 2023

They got me in took care of issue, as well as all the basics added - out quickly with great communication and explanation of service. More

by tmeverhard
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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