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Columbia Acura Inc
Cincinnati, OH
1,562 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,562 reviews
June 06, 2024
Service appointments are on time. The staff is friendly and professional and the waiting room is very comfortable. No complaints! The staff is friendly and professional and the waiting room is very comfortable. No complaints! More
by JVATTER
Verified Customer
Helpful June 06, 2024
The service department is amazing as they provide excellent support to their customers. It has been that way even in the first start up. excellent support to their customers. It has been that way even in the first start up. More
by LEIDINGSTEVE
Employees Worked With
The young lady was certainly knowledgeable and helpful
June 05, 2024
Scheduling should prioritize the folks that made appointments week(s) in advance. A luxury dealer(Genesis) should have this figured out. Arrived prior to my 10:30am appointment and had to wait 3 hou appointments week(s) in advance. A luxury dealer(Genesis) should have this figured out. Arrived prior to my 10:30am appointment and had to wait 3 hours for them to start. Simple oil change/tire rotation took up 5+ hours of the day. More
by EWELTY1187
Employees Worked With
June 05, 2024
No loaner. Oil change , tire rotation, car wash. Had to return the car next day, tire pressure wrong. Car wash horrible. Oil change , tire rotation, car wash. Had to return the car next day, tire pressure wrong. Car wash horrible. More
by SUSANKWORTHINGTON
Employees Worked With
June 05, 2024
My keep lane assist isn’t working properly. I went twice for them to evaluate it. This first time there were 10 cars ahead of my scheduled appointment so I left. The next time, I left my car ov I went twice for them to evaluate it. This first time there were 10 cars ahead of my scheduled appointment so I left. The next time, I left my car overnight and the expert workers had to leave, so I asked for an oil change. That was the 2 star result More
by kbmd2
Employees Worked With
Eddie
June 05, 2024
Dealership unable to schedule recall service or rear differential code diagnostics until late July, so I’m going to be driving a brand new Genesis that is constantly dinging at me about the rear differe differential code diagnostics until late July, so I’m going to be driving a brand new Genesis that is constantly dinging at me about the rear differential for the next month and a half. Not pleased, I’ve never had anything remotely similar to this with Lexus over the past 10 years… More
by DSTAUFT
Employees Worked With
Service Department
June 05, 2024
I love my Genesis! I received my first maintenance check and now I love the service! I received my first maintenance check and now I love the service! More
by latasha_1823
Employees Worked With
June 05, 2024
The service team is great, they got my car serviced and kept me informed as to the progress and issues that came up. Jamie is very nice, knowledgeable and a pleasure to deal with. kept me informed as to the progress and issues that came up. Jamie is very nice, knowledgeable and a pleasure to deal with. More
by GELINDHOLZ
Employees Worked With
Jamie
June 05, 2024
Service advisor behavior and knowledge about service details are poor. On wanted confusion. I will think 10 times before talking my vehicle to your service center. details are poor. On wanted confusion. I will think 10 times before talking my vehicle to your service center. More
by Prasant
Employees Worked With
