Columbia Acura Inc - Service Center

Was in and out for the regular service (oil change, tire rotation, etc.) plus car wash in under 2 hours. Staff was courteous and helpful. rotation, etc.) plus car wash in under 2 hours. Staff was courteous and helpful. More

I love this dealership. No appointment needed for service. Always met with a happy greeting by a friendly staff member. The immaculate facility is impressive. No appointment needed for service. Always met with a happy greeting by a friendly staff member. The immaculate facility is impressive. More

Great customer service. Even though I missed my appointment time, they still got me in and done quicker than the estimated time. Even though I missed my appointment time, they still got me in and done quicker than the estimated time. More

Professional, thorough, upfront about cost, friendly, great snacks, keeps you posted about progress of seevice great snacks, keeps you posted about progress of seevice More

The necessary repairs were fine. My only problem was that the previous service manager told me it would take a couple of hours so I just said that I would wait for it while it was b My only problem was that the previous service manager told me it would take a couple of hours so I just said that I would wait for it while it was being serviced. The new service tech told me it could be as long as 4 hours. I would have had someone follow me out had I known it would have taken that long. More

Genesis is a terrific car however I will not be purchasing another because of the poor service department. Took car in for a recall by appointment at 8 A.M. Was told it would take 3 to 5 hours a purchasing another because of the poor service department. Took car in for a recall by appointment at 8 A.M. Was told it would take 3 to 5 hours and they would call me when completed. I called several times starting at 3 p.m., left messages; no return calls Went and picked up car around 5 p.m. Couldn't fix; did not have part. Made new appointment for July 29, first available! More

Service was good and technician explained everything that needed to be done on the car thanks needed to be done on the car thanks More

It was a good experience with minimal wait time and great customer service. Will come back again. customer service. Will come back again. More

Jamie a very customer driven service rep. Explanation of service and time completed as expected Explanation of service and time completed as expected More

Great Customer Service. Service was quick and efficient, and my vehicle was clean when I picked it up. Service was quick and efficient, and my vehicle was clean when I picked it up. More