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Columbia Chrysler Dodge Jeep Ram Fiat

Columbia, TN

4.0
392 Reviews
We are proud to offer an amazing selection, incredible savings and low prices. We're located at 106 S. James Campbell Blvd, Highway 31 & S. James Campbell Blvd. Our goal is to deliver excellent customer satisfaction to every customer. And we know that customers rank options and selection as important factors in customer satisfaction. That's why Columbia Chrysler Dodge Jeep Ram is committed to affordable, competitive pricing and regularly offer specials on all new and used Chrysler Jeep Dodge and Ram inventory and many makes and models.
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106 S James Campbell Blvd

Columbia, TN

38401

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Showing 392 reviews

June 05, 2021

Mr brown deserves a 12 out of 10 . Mrs Liz was also helpful and friendly. Way to go! I know I can call if needed More

by Peggy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr brown, liz, Peter Block
Jun 07, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi Peggy, Thank you for your positive review. We are so thrilled that you had such a great and welcoming experience with us here at Columbia Chrysler Dodge Jeep Ram FIAT. We appreciate the kind words and look forward to seeing you again for any of your automotive needs.

June 02, 2021

Was lied to, given misinformation, passed off to 4 different sales people and they didn't honor their written estimate. They told me to put down two different non-refundable deposit amounts, 500 and 1 More

by Doug C
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Philips, Aaron Howard
June 02, 2021

Very friendly atmosphere. Aaron was very knowledgeable and professional, not at all pushy. We had a very good experience with our purchase. We will definitely recommend your dealership to family and frien More

by mmelton1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron in sales
Jun 02, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

MMelton1985, Thank you for your kind review and speaking so highly of Aaron - we know he is a great asset to Columbia CDJR and will make sure to pass on your positive feedback! We appreciate you! Liz Wilson Customer Experience Coordinator EWilson@CDJRColumbia.com

June 01, 2021

Not pushy at all. Friendly, professional, knowledgeable, fair pricing, helpful with vehicle set-up, accommodating and kind. They understood their product well. They were highly recommended to me. More

by Painterar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Usher
Jun 02, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Painterar - It was a pleasure working with you on your recent purchase! Thank you for taking the time to share with us your positive experience! We look forward to working with you again soon! Liz Wilson Customer Experience Coordinator EWilson@CDJRColumbia.com

May 30, 2021

Every time I get service they are top notch. And they are always ready to answer any questions I have for my 2019 Challenger R/T. And this last service I asked if I could get extension on my warranty. Skyler More

by R/T2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler from financing, Emily Martin
May 31, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you for visiting Columbia Chrysler Dodge Jeep Ram Fiat R/T2019! Emily and Skyler are wonderful and an incredible asset to us! We will be sure to recognize them for providing you with wonderful service. We look forward to working with you again! Liz Wilson Customer Experience Coordinator EWilson@CDJRColumbia.com

May 24, 2021

Aaron the salesman was awesome to work with however, the sales management team was not. I would not buy a vehicle from this dealer if they were my only option. They wanted to give me pennies for my trade More

by Cnloden
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron, Peter Block
May 26, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hello, Thank you for bringing this to my attention. We strive to treat each of our valued customers with respect and professionalism. I would appreciate the chance to speak with you in greater detail about your recent sales experience. Please reach out to me at your earliest convenience. Elizabeth Wilson Customer Experience Coordinator (931)380-0800 x3202 EWilson@CDJRColumbia.com

May 19, 2021

Did a great job in locating hard to find truck. Very courteous and fast buying experience. Delivery was smooth and professional. Overall pleasant experience start to finish. More

by Spaldingwr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Morales
May 20, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you for visiting Columbia Chrysler Dodge Jeep Ram Fiat, Mr. Spalding! Jose is great, and we are so glad he knocked it out of the park when locating your new vehicle! We will be sure to recognize Jose for providing you with wonderful service. We look forward to working with you again! Liz Wilson Customer Experience Coordinator EWilson@CDJRColumbia.com

May 13, 2021

Very friendly worked to get payment amount I preferred Took a long time to complete transaction ( but dealership was very busy. Overall I would say my experience was good More

by lindaprice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Usher
May 14, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to share your feedback with us at Columbia Chrysler Dodge Jeep Ram Fiat. If there's anything further we can do for you, we are happy to help!

May 08, 2021

Called for an oil/filter change in the morning and had it for 1pm, car was ready in less than an hour-very satisfied—waiting area needs improvement you are basically sitting at a table on the show room floor More

by Kje1941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Block
May 08, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you for choosing Columbia Chrysler Dodge Jeep Ram Fiat! We appreciate your feedback and positive star rating and look forward to working with you again!

April 26, 2021

I like the friendly atmophere around the dealership...i had no complaints about service department they are always helpful,.very courtious to the custormer,.and always keeping track as to when my car needs More

by Danielpena106
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvio Carvajal
Apr 27, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi Daniel, We would like to thank you for your positive review of our services. We strive to be helpful and therefore we are delighted to hear about your experience. Thank you for choosing Columbia Chrysler Dodge Jeep Ram FIAT and we hope to see you in the future for all your automotive needs.

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