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Columbia Ford Kia
Columbia, CT
4,043 Reviews
Thank You for choosing Columbia Ford Kia to fulfill your automotive needs. When it comes to depending on an organization you can trust, we understand how difficult it can be to find. We are honored that you have chosen us. Our goal is to service you and your automotive needs, whether it is purchasing a new or used car or truck, having your vehicle reconditioned, service and repair related issues, body work, or your need for parts and accessories for your current vehicle. We want you to be able to come to one place where you can feel comfortable, and be treated like a friend, not a number.
Our facility has been newly renovated with you and your convenience being our utmost concern. Its exterior design is geared to accommodate efficiency as well an eye-pleasing atmosphere. Our interior houses friendly, helpful, and capable employees ready to welcome and assist you with any questions or concerns you may have. Our unique showroom will entertain and interest you, as well as display our fine automobiles.
Welcome to the Columbia Ford Kia EXPERIENCE -- where we will do everything in our power to earn and retain the trust you have placed in us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,043 reviews
April 27, 2026
Very knowledgeable and customer focused It was a very relaxed and enjoyable experience with no pressure tactics relaxed and enjoyable experience with no pressure tactics More
by smcleod2
Verified Customer
April 27, 2026
Very efficient drop off and pickup with all of my concerns addressed and repaired to my satisfaction concerns addressed and repaired to my satisfaction More
by mlgardner96
Employees Worked With
April 27, 2026
Always great service. Friendly staff. Love the pick up and drop off at my home. Friendly staff. Love the pick up and drop off at my home. More
by CANNMILETTE
Employees Worked With
April 27, 2026
We made an online appointment for oil change/tire rotation for 0735. That appointment did not carry over into the service departments schedule so we were a surprise to them when we arrived. They 'mov rotation for 0735. That appointment did not carry over into the service departments schedule so we were a surprise to them when we arrived. They 'moved things around' and got us out by 08:30 so we could get to work with n time - very appreciative of them. Though frustrating they online appointments scheduled don't cross onto their schedules automatically or reliably More
by sfitch09
April 27, 2026
The experience was easy & convenient. The work w as completed faster than I expected and my car was returned long before I expected it. The work w as completed faster than I expected and my car was returned long before I expected it. More
by jmiller
Employees Worked With
Everyone was great from scheduling my car pick up/drop off( a woman) The drivers, the tech calling with an update. All great
April 27, 2026
The experience was easy & convenient. The work w as completed faster than I expected and my car was returned long before I expected it. The work w as completed faster than I expected and my car was returned long before I expected it. More
by jmiller
Employees Worked With
Everyone was great from scheduling my car pick up/drop off( a woman) The drivers, the tech calling with an update. All great
April 27, 2026
The experience was easy & convenient. The work w as completed faster than I expected and my car was returned long before I expected it. The work w as completed faster than I expected and my car was returned long before I expected it. More
by jmiller
Employees Worked With
Everyone was great from scheduling my car pick up/drop off( a woman) The drivers, the tech calling with an update. All great
April 27, 2026
I did it with Pamela Ramsey for my car pick up and one of the drivers was Michael Warner. The dealership and the service department is always great to deal with. I cannot be happier with their service. I wan the drivers was Michael Warner. The dealership and the service department is always great to deal with. I cannot be happier with their service. I want to thank Pamela and her crew for their great communication and professionalism. More
by Will44
