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Columbia Ford Kia

Columbia, CT

4.8
3,917 Reviews
Thank You for choosing Columbia Ford Kia to fulfill your automotive needs. When it comes to depending on an organization you can trust, we understand how difficult it can be to find. We are honored that you have chosen us. Our goal is to service you and your automotive needs, whether it is purchasing a new or used car or truck, having your vehicle reconditioned, service and repair related issues, body work, or your need for parts and accessories for your current vehicle. We want you to be able to come to one place where you can feel comfortable, and be treated like a friend, not a number. Our facility has been newly renovated with you and your convenience being our utmost concern. Its exterior design is geared to accommodate efficiency as well an eye-pleasing atmosphere. Our interior houses friendly, helpful, and capable employees ready to welcome and assist you with any questions or concerns you may have. Our unique showroom will entertain and interest you, as well as display our fine automobiles. Welcome to the Columbia Ford Kia EXPERIENCE -- where we will do everything in our power to earn and retain the trust you have placed in us.
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234 Willimantic Road, Route 6

Columbia, CT

06237

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Showing 3,917 reviews

April 01, 2026

The dealership did a good prompt job. Great service, their are good people work in there More

by garywilcox8960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2026

Communication was amazing and getting updates were more important then knowing when exactly my car would be ready. Thankfully it was only 4 weeks. More

by tgianpoalo
Recommend Dealer
Yes
Employees Worked With
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Cruz
March 31, 2026

The dealership was professional, courteous, and on time. I was very satisfied with my experience. The online booking process was super easy to use, and setting up the valet service was just as simple. More

by eugeniopratts
Recommend Dealer
Yes
March 31, 2026

The service department was thorough and prompt servicing my car making sure I had enough time to eat a delicious breakfast bowl in their thunderbird cafe and the car being ready when I was finished eating!! More

by Stuartwillson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2026

Never had a bad experience, always open and honest communication. Wait times can be a tad long despite appointments More

by DZIURZYNSKICHRIS
Recommend Dealer
Yes
Employees Worked With
Bobby was one, I unfortunately can't remenber the name of the first gentleman, but he was excellent.
March 30, 2026

Efficient operation Goodbye AI! No more conversation with AI robot! Bye bye bye bye bye! More

by rokindl260
Recommend Dealer
Yes
Employees Worked With
Michael E Kelly
March 29, 2026

Service department is fantastic. Always quick to help with anything I need. Also very patient with pleasant with customers. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2026

Ordered a part from parts dept - there was no communication on status of parts, I had to keep calling back to Check More

by John
Recommend Dealer
Yes
March 29, 2026

Brandon took his time with us. Very knowledgeable. Will want him in the future Great offers with financing and offer for my old vehicle More

by DAWNDGREEN
Recommend Dealer
Yes
Employees Worked With
Brandon Slowik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Slowik
Mar 29, 2026 -

Columbia Ford Kia responded

We’re delighted to hear that Brandon provided knowledgeable guidance and took the time you needed. It’s great that the financing options and trade-in offer met your expectations. Enjoy your new Kia Sorento, and we look forward to assisting you again. Eric Gates General Manager egates@columbiaford.com

March 29, 2026

No pressure and good deal for the money I had to spend. The whole process was very quick with issues More

by R_NATION
Recommend Dealer
Yes
Employees Worked With
Adam Wanegar
Mar 29, 2026 -

Columbia Ford Kia responded

It’s great to hear you felt no pressure and found such strong value. We’re glad your Ford F-150 service was efficient and smooth. Your five star feedback means a lot, and we look forward to assisting you again. Mike Pahlas Service Manager mpahlas@columbiaford.com

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