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Columbia Ford Kia
Columbia, CT
4,085 Reviews
Thank You for choosing Columbia Ford Kia to fulfill your automotive needs. When it comes to depending on an organization you can trust, we understand how difficult it can be to find. We are honored that you have chosen us. Our goal is to service you and your automotive needs, whether it is purchasing a new or used car or truck, having your vehicle reconditioned, service and repair related issues, body work, or your need for parts and accessories for your current vehicle. We want you to be able to come to one place where you can feel comfortable, and be treated like a friend, not a number.
Our facility has been newly renovated with you and your convenience being our utmost concern. Its exterior design is geared to accommodate efficiency as well an eye-pleasing atmosphere. Our interior houses friendly, helpful, and capable employees ready to welcome and assist you with any questions or concerns you may have. Our unique showroom will entertain and interest you, as well as display our fine automobiles.
Welcome to the Columbia Ford Kia EXPERIENCE -- where we will do everything in our power to earn and retain the trust you have placed in us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,085 reviews
May 16, 2026
After working with Jimmy for two days, told him I was going to call back with a credit card to put a down payment to hold the car and he let the car get sold out from under me. ("Just so you know local c going to call back with a credit card to put a down payment to hold the car and he let the car get sold out from under me. ("Just so you know local customer came down and scooped that Jeep" Didn't have the courtesy to call me, he waited until I called him back that same day and then told me. Shady and clearly doesn't care about the customers. I would go else where!!!! More
by sracioppa
Employees Worked With
Verified CustomerMay 16, 2026
very good did what I needed to have done and provided me with transportation to and from my home. with transportation to and from my home. More
by JoeJr
Employees Worked With
May 15, 2026
Great customer service. Fantastic communication skills. The employees are friendly and respectful. They are also efficient and effective. Would highly recommend. Fantastic communication skills. The employees are friendly and respectful. They are also efficient and effective. Would highly recommend. More
by ChadW
May 14, 2026
Pretty comfortable place to buy a vehicle from. I knew what I wanted going in. Wish I'd gotten the online price I was given for my trade. Overall, we're repeat buyers from Andy and would consider i I knew what I wanted going in. Wish I'd gotten the online price I was given for my trade. Overall, we're repeat buyers from Andy and would consider it again in the future. More
by goldengirljeep
Employees Worked With
Andy Caldwell
May 14, 2026
Very welcoming and accommodating. Always look forward to bringing the car in and see everyone with smiling faces Always look forward to bringing the car in and see everyone with smiling faces More
by kchuffman9
May 14, 2026
The mechanical service was excellent. Our only hitch was that we were handed another customers invoice with our key. Didn’t notice until home. Have tried multiple times to receive ours Our only hitch was that we were handed another customers invoice with our key. Didn’t notice until home. Have tried multiple times to receive ours but to no avail. This is four days later. Very frustrating. Been told that it would be emailed but haven’t received it yet. More
by Margo
Employees Worked With
Hailey
May 13, 2026
Everything was easy - delivery, financing, trade in, customer service and professionalism. I felt like I was in good hands customer service and professionalism. I felt like I was in good hands More
by tmbisson
May 13, 2026
Very nice people, They actually care that they are providing great service which they are! providing great service which they are! More
by sjgallo130
Employees Worked With
