Columbia Ford Kia

Columbia Ford is probably one of the finast dealerships that my wife and I have done business with. Having purchased numerous Mustangs in our lives some dealerships give you the shudders when you go in. that my wife and I have done business with. Having purchased numerous Mustangs in our lives some dealerships give you the shudders when you go in. Columbia Ford makes you feel welcome and treats you like family. The atmosphere is one of comfort. Our sales rep, Eric Miller was more than helpful, in fact he bought us lunch. Eric had to make numerous trips back and forth throughout the day to complete the deal. In all our experience with Columbia Ford was GREAT and we plan to make future purchases there. Our purchase was a 2009 Shelby Mustang 500.. More

The sales staff were very nice with great personality. My problems were with the organization, I am a single parent and I work over 40 hours a week. I was told the staff would take care of everything and I d problems were with the organization, I am a single parent and I work over 40 hours a week. I was told the staff would take care of everything and I did more work than I was hoping for. My tire light is still on in my car, the inside of the car was dirty when I got it and there was a crack in the winshild (a small one) that I was not told about. My car recieved a "coat" to protect the paint that costs 400 dollars and I never approved that. When I had to sign the papers for it I was told that my father had approved it on the car when he went to check it. The price of the car was great and my parents have bought from the dealership berfore, also my daughter loved the fish and the candy. The intital customer service was great but the rest was not organized. More

Customer service was excellent. As soon as I submitted my online request, I received a response (on a Sunday afternoon!). I was contacted to set up an appointment to come in and view the inventory and meet w online request, I received a response (on a Sunday afternoon!). I was contacted to set up an appointment to come in and view the inventory and meet with a sales rep. The staff at Columbia Ford was exceptional from Sharon at the front desk to everyone involved with our buying experience. Eric was exceptional. Taking the time to show me the inventory, explaining the details of the vehicles. He knew his stuff and was easy to talk to. The process of putting together the numbers and deal went well (only delay was caused because I didn't bring payoff figures). Trade in value for my previous vehicle was right in line with what I researched online. Nothing but good things to say about my experience with Columbia Ford. More

Easy to work with, was able to get me the super duty that I wanted that other dealerships could not, good salesman, and good prices I wanted that other dealerships could not, good salesman, and good prices More

I waked in and the sales department desk was very friendly and helped me quickly. They called terry St Onge and I told him I was interested in the red 2013 mustang V6. So he grabbed the keys ,we w friendly and helped me quickly. They called terry St Onge and I told him I was interested in the red 2013 mustang V6. So he grabbed the keys ,we went out and he showed me the car I had seen on line. I took the car for a test drive and loved it. terry was super and got me the best deal I could get and was a real down to earth guy . I would refer anyone looking for a car to him! The dealership is spotless and everyone is great! More

I would most definitely recommend this dealership to people as this is my third new car purchase, and I have always been treated well. However, I would not recommend the Putnam Body Shop to anyone sinc people as this is my third new car purchase, and I have always been treated well. However, I would not recommend the Putnam Body Shop to anyone since I was disappointed with their workmanship. More

Jake made the car-buying experience the best one we've had to date. His knowledge and professionalism is unmatched. Jake worked with us to get us exactly what we wanted at the best price possible. We woul had to date. His knowledge and professionalism is unmatched. Jake worked with us to get us exactly what we wanted at the best price possible. We wouldn't hesitate to buy another vehicle from him at Columbia and would certainly refer our family and friends to them! More

I liked how we were treated and making sure we were completely informed of the car we were purchasing. The only issue was the fiananceing was listed on the website at 1.9 and Kia finance did not honor completely informed of the car we were purchasing. The only issue was the fiananceing was listed on the website at 1.9 and Kia finance did not honor their websit financin. But the car was a perfect fit and the sales associate was atentive to our needs and wants in the car. Great experience More

Aaron was friendly and informative but not pushy. He and others we interacted with were polite and respectful but also used humor. We had a bit of a dilemma with paperwork and they resolved it quickly. It w others we interacted with were polite and respectful but also used humor. We had a bit of a dilemma with paperwork and they resolved it quickly. It was a smooth transaction. Very satisfied. More

Everything went perfectly. Ed and Jake were very helpful and worked very hard to find me the car that I wanted and at the price I wanted. and worked very hard to find me the car that I wanted and at the price I wanted. More