Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Columbia Ford Kia
Columbia, CT
4,043 Reviews
Thank You for choosing Columbia Ford Kia to fulfill your automotive needs. When it comes to depending on an organization you can trust, we understand how difficult it can be to find. We are honored that you have chosen us. Our goal is to service you and your automotive needs, whether it is purchasing a new or used car or truck, having your vehicle reconditioned, service and repair related issues, body work, or your need for parts and accessories for your current vehicle. We want you to be able to come to one place where you can feel comfortable, and be treated like a friend, not a number.
Our facility has been newly renovated with you and your convenience being our utmost concern. Its exterior design is geared to accommodate efficiency as well an eye-pleasing atmosphere. Our interior houses friendly, helpful, and capable employees ready to welcome and assist you with any questions or concerns you may have. Our unique showroom will entertain and interest you, as well as display our fine automobiles.
Welcome to the Columbia Ford Kia EXPERIENCE -- where we will do everything in our power to earn and retain the trust you have placed in us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,043 reviews
June 01, 2012
The staff that we talked with were very knowledgeable about the car we were looking at Aaron and Chris answered all our questions and made us feel very comfortable. We spent three hours visitig with the about the car we were looking at Aaron and Chris answered all our questions and made us feel very comfortable. We spent three hours visitig with them including buying a car we were not going to buy that day we were just looking. Claire & George More
by george ford
Employees Worked With
Aaron , Chris Messier
May 28, 2012
I purchased a used truck from Columbia Ford. They agreed to fix any and all the issues that I had with the truck. Very friendly staff and the best looking and cleanest dealership that I've ever been in. I w to fix any and all the issues that I had with the truck. Very friendly staff and the best looking and cleanest dealership that I've ever been in. I will highly recommend Columbia Ford Kia to friends and family. More
by mailman390
May 25, 2012
We were very happy with our salesman and when he gave us the original trade in on our vehicle, we weren't happy. He came back with another number which we all agreed upon. He was very knowledgeable about th the original trade in on our vehicle, we weren't happy. He came back with another number which we all agreed upon. He was very knowledgeable about the vehicle and answered all our questions. More
by jrtlbohr
Employees Worked With
Stephanie Bohr
May 19, 2012
Jake was very helpful and answered all my questions by phone or online before I ever even got to the dealership, so I was ready to buy when I got there. phone or online before I ever even got to the dealership, so I was ready to buy when I got there. More
by sheraandjim
May 16, 2012
Everything was great until the need to adapt came about. I was recomended to come here which Is over an hour from my own home but I came anyway. When I went back to school and the need to be contacted by em I was recomended to come here which Is over an hour from my own home but I came anyway. When I went back to school and the need to be contacted by email was needed everything fell apart. My questions weren't getting answered and it ended up costing me extra money because John didn't take the time to find out what I needed for some aspects of the paperwork. I'm overall happy with the car but not with the service. I'm still waiting in things now, 3 weeks after my purchase, and haven't gotten responses. More
by Rachelr910
Employees Worked With
John Senick
May 15, 2012
Great staff, came in with my number the first time, huge inventory, price was considerably lower than other Dealer. When I asked for a call back, I received one. Bottom Line: A great buying experience... inventory, price was considerably lower than other Dealer. When I asked for a call back, I received one. Bottom Line: A great buying experience........ More
by Traftnuc
May 04, 2012
The rating we gave was because we received excellent service when purchasing the 2012 Fusion. All of our questions were answered and the sales team was very willing to work with me to make a deal. Aaro service when purchasing the 2012 Fusion. All of our questions were answered and the sales team was very willing to work with me to make a deal. Aaron is very personably always returned my calls promptly and explained the features of the vehicle which was very helpful. It was a pleasure to do business with the dealership. More
by Terese Russi
Employees Worked With
April 28, 2012
Wonderful buying experience, wonderful facility, friendly employees. Purchased a new vehicle with no pressure. They made you comfortable and were very interested in making the deal without being pushy. After employees. Purchased a new vehicle with no pressure. They made you comfortable and were very interested in making the deal without being pushy. After the sale, salesman, manager and finance were great. Drove in with my car, looking for a new car, left from that same visit ith a new ride! More
by gwillett
