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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,392 Reviews

1,392 Reviews of Columbia Ford Kia - Service Center

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January 09, 2017

awesome service! Your service center is awesome Mike Paulas is always attentive to your needs and makes every visit perfect Thank you for coming back to Columbia More

by dayna gallivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paulis , Rachel Rolli
January 03, 2017

Nice visit I had a nice, comfortable afternoon sitting on the couch by the fireplace while my oil was being changed. My big dog, Beckett was was with me too! Eve More

by jcmills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rachel Rolli, Shyann Torstenson
January 03, 2017

they don't know me They think they know me but they don't. Not even the correct e-mail address and I have told them this several times. It makes me sad. Find a place More

by dontknowme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Some guy name roy
December 31, 2016

Repair damaged hood The staff were very helpful, professional and timely. Helped set up car rental, and kept abreast of work which was being done on my car. Thanks Dave More

by marlborough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna and iDave in collision center
December 29, 2016

Thorough job I brought my car in for a routine oil change, tire rotation, and system check. They did a thorough job, and they didn't change my seat settings, which More

by Laura Plus 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan T, Rachel Rolli
December 29, 2016

Oil change and repair on a bad headlight It took less than an hour and the car runs great! Also everyone was really nice, the lounge was also very nice. Thank you Columbia Ford More

by Alyssajune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven J. Murphy Sr., Rachel Rolli
December 25, 2016

they kept with it! The 14 hour major repair was not simple or easy. The were professional and tenacious, and did what they had to do to get the job done fast and right. More

by william gaspar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2016

Quick,through and easy. I came in for my first oil and check-up,everything was good.I really,really love my truck,I tell everyone that will listen about it!! Merry Christmas More

by Carolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli, Timothy Bassett
December 19, 2016

Job well done Brought truck for couple of problems. They found them fixed them and got it back to me in time to have it back on the road ready for snow storm. It no More

by Swprop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech not sure who good job
December 16, 2016

Astonished at price vis a vis work needed Although I was entirely satisfied with the work done as well as with the attention provided by the staff, the cost of the work in comparison with the More

by yyyyyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collision Center staff
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