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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,387 Reviews

1,387 Reviews of Columbia Ford Kia - Service Center

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December 05, 2016

Routine service My visit was to have my snow tires put on and to have a 4 wheel alignment. As usual, everyone was pleasant and efficient. Will be going back again soo More

by Marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2016

Very friendly and knowledgeable staff. I went in for a standard Oil Change with out an appointment, all the staff were friendly and able to squeeze my truck in for service. More

by Kennedy2422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli, Shyann Torstenson
December 01, 2016

CONFIDENCE It's a comforting feeling to have confidence in a dealership when you bring your beloved truck in for maintenance. Columbia Ford has earned mine. Than More

by Todd Dexter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 01, 2016

Fantastic service Absolutely efficient and hassle-free. Shuttle service on time and extremely courteous. Service desk staff is outstanding. Repair done timely and a on More

by Heather Zaleski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmie Bletsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Milici, Rachel Rolli, Shyann Torstenson
November 28, 2016

Routine service Friendly, efficient, prompt service provided. The waiting areas are extremely comfortable and breakfast was available in the café. I couldn't ask for More

by kim1beale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shyann Torstenson
November 28, 2016

The service team is wonderful! The service team is always prompt and pleasant. Thank you! But I don't like being forced to give a review. That is not good customer service.; More

by Karen Haraghey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2016

Excellent Service The service and work on our car was completed in a very timely manner and at a reasonable cost. The wait in the ThunderBird Cafe was a nice, relaxi More

by Roy1683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Rolli
November 26, 2016

fast, free service I was given a free oil change with the purchase of a new vehicle. Fast, friendly service with complimentary coffee while I waited. Comfortable waiting More

by truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mauro
November 20, 2016

Quick, thorough and reliable I make appointments and always get in on time. I am never inconvenienced and everyone is always super nice. I always have coffee(always on the house). More

by Scrappydoo1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2016

Dash/engine compartment noise The shop foreman was very good at listening to, identifying and resolving the noise within an hour under warranty. Sales was instrumental in getting More

by Hobo48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Senick
4.0
This rating includes all reviews, with more weight given to recent reviews.
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