Columbia Ford Kia - Service Center

Satisfied customer Professional services work preformed In a timely fashion and excellent customer service friendly environment have answers to any question asked prices Professional services work preformed In a timely fashion and excellent customer service friendly environment have answers to any question asked prices are decent quality work More

Great service My second oil change and the service was as good as the first. I will definitely return for continued maintenance service on my new Kia Optima. My second oil change and the service was as good as the first. I will definitely return for continued maintenance service on my new Kia Optima. More

Pleasant but I had initially a great experience. It wasn't until I was home that I realized there was grease marks on my windshield (from I'm assuming when the oi I had initially a great experience. It wasn't until I was home that I realized there was grease marks on my windshield (from I'm assuming when the oil change sticker was out on) and there was a grease smudge on my light grey ceiling. I don't know how I ask for something outside my car to be completed and the inside of my car get very dirty. I keep my car very very clean so it is extremely disappointing that my brand new car was returned to me in that condition. More

New tires and breaks. Staff very informative Although i was having to replace my tires and rear brakes...and it was costly..the staff provided excellent customer service..explanations of what was Although i was having to replace my tires and rear brakes...and it was costly..the staff provided excellent customer service..explanations of what was being done and the need and importance for my safety. More

Expected surprise I all my years of dealers, I was never asked if I needed a ride to pick up my vehicle upon service completion. This was a huge plus today for my wife I all my years of dealers, I was never asked if I needed a ride to pick up my vehicle upon service completion. This was a huge plus today for my wife was sick and I was trying to find a way to pick up vehicle. Thanks see you!!! More

Excellent customer service! Timely, professional and the atmosphere is very comfortable. Staff are happy and love working here! Nice choice of coffee and magazines and though t Timely, professional and the atmosphere is very comfortable. Staff are happy and love working here! Nice choice of coffee and magazines and though the cafe was closed at the time of servicing, the last time visiting, the food was great. More

2016 RV Repair - Great Dealer, Fantastic Service Dept ..I have never seen a more cheerful and courteous Service Dept Staff anywhere ......Travelling from Florida to CT Great Dealer, Fantastic Service Dept ..I have never seen a more cheerful and courteous Service Dept Staff anywhere ......Travelling from Florida to CT in 35 ft Class A RV - Winnebago with Ford V10 Engine. Service Engine Light went on ...They diagnosed and fixed in hours ...had them also change oil, filters and change generator oil ..all in same day so I could continue my travels .....I only wish they were somewhere in Florida as I would go out of my way to have this dealer service my vehicle ...T. Roche - Vero Beach - FL ..... More

Average service Usually I'm happier with the service at Columbia Ford. This time the problem wasn't fixed although they said it was. I had to bring the vehicle back Usually I'm happier with the service at Columbia Ford. This time the problem wasn't fixed although they said it was. I had to bring the vehicle back and they took a week Thankful they gave me a loaner. Seats were dirty and there were pen stains on one seat. However the problem is now fixed to my satisfaction. More

Amazing! I came in for an oil change and a rattle under my car and I was in and out quickly and Bobby was an amazing service advisor! The rattle under my car i I came in for an oil change and a rattle under my car and I was in and out quickly and Bobby was an amazing service advisor! The rattle under my car is gone and it runs like new thanks to the talented tech Ryan! More

Service Took a few weeks to finally trace the problem.......but now all is good!!!!!!!!thanks to service department and parts department.and above all the se Took a few weeks to finally trace the problem.......but now all is good!!!!!!!!thanks to service department and parts department.and above all the service technician More