Back

Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,387 Reviews

1,387 Reviews of Columbia Ford Kia - Service Center

Sort by
August 15, 2021

Always helpful and professional. Able to get my oil change and rear brakes done in one day. Very efficient. More

by MDooley10717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose from service
August 06, 2021

Great service. Attentive to detail and customer satisfaction. Xxxxx xxxx xxxx xxx xxxx xxxx. Jezz. Xxxxx xxxx. Xxx x x x x x x x x More

by Rmendel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2021

Did not get the feeling the adviser cared if i was there or not,to say the least, Was told several things that never happened,or had to pry info out of him,and at times could not get strait answers if any a More

by tellier1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Pahlas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Cruz seemed to have focus eleswhere
Sep 21, 2021 -

Columbia Ford Kia responded

Good afternoon tellier1, I would like to try and resolve or at the very least put your mind at ease regarding you recent service visit. Please feel free to contact me directly,, Michael Pahlas Service Manager Columbia Ford/ KIA 234 route 6 Columbia CT 06237 Work 860-228-2886 *124

July 30, 2021

They got me in very quickly, had a shuttle for easy drop off at my house and fixed everything that day. Excellent service. Thanks again. More

by rphsean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Columbia Ford Kia responded

You're Welcome! Thank you for your business!

July 27, 2021

As always the service was done right, people treated me well and Bobby was awesome. Dave the sales guy was pretty cool too. Thank you. More

by pammunkelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Munkelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

Great service as always...Highly recommend . we have been going to Columbia Ford for over 25 years. Great sales and service. Have also leased the 9 vehicles from them More

by Herc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Columbia Ford Kia responded

Thank you for the review. We appreciate the continued business and we hope you have a great day!

July 11, 2021

it was a big job to remove the dash and it went well .Have no rattles or complaints. job was dome in a timely matter , with a loaner car provided. Thank you for a job well done Ron H. More

by rchbah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brochu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Columbia Ford Kia responded

Thank you so much for the review Ron!

Jul 13, 2021 -

rchbah responded

thank you again

Jul 15, 2021 -

Columbia Ford Kia responded

You're Welcome!

July 09, 2021

Finally quick and complete repair done as expected and has always occurred previously. Joe and his team are great.And I can always get a good meal at the Thunderbird Café as I wait for my vehicle. More

by Denim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Columbia Ford Kia responded

Thank you for the great review! The Thunderbird Café is definitely a hidden gem!!

July 08, 2021

Fernando was great, made me feel like a priority which was so appreciated since I had a.business trip to go on. Always great service More

by Gina.kunst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
Jul 12, 2021 -

Columbia Ford Kia responded

Thank you Gina! We are glad you had such a great experience with us!

July 06, 2021

Fast and friendly service! Would recommend Columbia Kia and Fernando Cruz kept me informed the whole time I was there. Free coffee offered while waiting was a plus. More

by jpalen31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Senick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Cruz *****
Jul 06, 2021 -

Columbia Ford Kia responded

Our team at Columbia Kia are always devoted to 100% customer satisfaction! Thanks for a great review.

...
35
...