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Columbia Ford Kia - Service Center

Columbia, CT

4.9
1,416 Reviews

1,416 Reviews of Columbia Ford Kia - Service Center

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June 26, 2020

We had some body work done on our murano and we were extremely pleased. Customer service was awsome. Very professional and knowledgeable. Awsome job very pleased! More

by mjchef99
Recommend Dealer
Yes
Employees Worked With
David Urso
June 25, 2020

As always great dealership who you can trust. Tbe car was done in a timely manner and fixed right. Mike amd his team are very helpful More

by Ericmillerct
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2020

I was totally satisfied with the installation of my carbon fiber front lip spoiler. Service a Tech Bobby Eskey was completely professional and set up my appointment and made sure the install was correc More

by Safety Steve
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2020

Excellent service! I would highly recommend Columbia Ford for all of your vehicle needs. They are very professional and courteous. Always a good experience at this dea More

by Labella203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2020

Great service& communication! Got my vehicle in and out in a timely manner . Always a pleasure dealing with Joe , he is knowledgeable and is great at his job More

by ejea1330
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2020

We bought our vehicle at the end of 2017, and since we bought it, the passenger side seat belt alarm goes off even with no weight on the seat. I mentioned it at our first service appointment and was told More

by Scannella04
Recommend Dealer
No
Employees Worked With
Joe Berube
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
Jun 17, 2020 -

Columbia Ford Kia responded

Hello Scannella04,, I would like to reach out to you regarding your seat cushion concern and I did look back in your history. I would like to try and build a case to KIA to see if they might be willing to assist in the cost of the needed repairs. Please feel free to contact me directly.. Michael Pahlas Service Manager Columbia Ford Kia 234 Rt 6, Columbia, CT 06237 860 228 2886 x124 office

June 12, 2020

Vehicle brought in for recall work. Which was done unfortunately it took a week as they waited for parts when they had a week lead time. No rental offered and they found 1700 dollars of repairs that w More

by Gunny
Recommend Dealer
No
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Columbia Ford Kia responded

Gunny, I would like to reach out to you as the service manager here at Columbia Ford KIA and apologize for the length of time it took your repair your car. I am not sure of what the delay was, but I would like to talk with you and try to resolve your concerns. Please feel free to reach out to me directly Thank you, Michael Pahlas Service Manager Columbia Ford Kia 234 Rt 6, Columbia, CT 06237 860 228 2886 x124 office

June 11, 2020

C0lumbia Ford is one of the nicest places to deal with. All staff is totally concerned about satisfying their customers. I would recommend your dealership anytime. More

by Patricia
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2020

Excellent I've had service done at Columbia Ford on various vehicles over the years, and the experience has always been positive. The technicians and advisors a More

by davidchristianson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2020

Oil Changes I am always very impressed by the waiting area and comfortable space to relax while we wait. People are friendly, seem to work with purpose, take time More

by pammunkelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Munkelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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