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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,389 Reviews

1,389 Reviews of Columbia Ford Kia - Service Center

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August 22, 2017

good work You were very quick to pick up on a problem we didn't know we had and could have been very bad had it given out on the road. More

by Elizabeth Marie Ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
August 22, 2017

Pleasant service people There was a comfortable waiting area with friendly service. It did take longer than stated, but this was my first visit. They were able to get a Sat More

by DuallyGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciara Hamlin
August 20, 2017

2017 Sportage first oil change greeted promptly, very friendly, took my info and key fob, showed me waiting room, I planned on waiting about an hour, Bobby came back in about 40min More

by john coventry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2017

Warranty Repair on my Alumiduty I bought a new vehicle from another dealer, and brought my truck in for oil change service there, and to explain my aesthetic issues with the interior More

by StreamlineGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
August 16, 2017

Like always, I had a great experience at your service dept I just have to say that the only thing your dealership(along with Gates Nissan) could take from this review is to just keep doing what you do because More

by renevel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmie Bletsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Milici
August 16, 2017

Nothing but problems I have had nothing but problems since I purchased my KIA Sportage at Columbia KIA. Service is horrible and there in no way to place a complaint. More

by complaint
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Rachel Rolli
Aug 25, 2017 -

Columbia Ford Kia responded

Dear complaint - We have a customer service manager Brandy Bouiver who would love to hear from you so we can try and resolve any situation you may have. Please email her at bmhart@columbiaford.com. Thank you- Management

August 14, 2017

Oil change Great service. I have been going to this dealership for over 25 years. My Dad also used this dealership for his car needs years ago. Chris Messier wa More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
August 13, 2017

Great customer service No hidden costs. Everyone pleasant to work with. Even got me in a little early. I would recommend them to others . The ladies in the little cafe were More

by tlee1658@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Rolli
August 12, 2017

Add ons to my 2017 Kia Sportage My car was picked up on time, the work was done, and my car was delivered back in a timely fashion. It was work done to my car for some add-ons that T More

by Denshel199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mauro
August 11, 2017

Repair of 2015 Rogue I was very satisfied with the work on the Nissan Rogue and would highly recommend Columbia Ford service again. Dave was very knowledgeable and kind. More

by dwaite1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Pinney
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