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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,392 Reviews

1,392 Reviews of Columbia Ford Kia - Service Center

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August 25, 2017

Another great service experience When i called Bobby in service answered and set up my appointment for my oil change and tire rotation he is very professional and great asset to the More

by Norman PELOQUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciara
August 25, 2017

Great service Columbia ford always provides great service in a very timely manner. They always communicate well with each of their customers and provide great acco More

by KLW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2017

Service Dept Service center is knowledgeable and very helpful. They were efficient and flexible. They fit my schedule, had the competitive price on tires and got t More

by ed23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2017

good work You were very quick to pick up on a problem we didn't know we had and could have been very bad had it given out on the road. More

by Elizabeth Marie Ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
August 22, 2017

Pleasant service people There was a comfortable waiting area with friendly service. It did take longer than stated, but this was my first visit. They were able to get a Sat More

by DuallyGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciara Hamlin
August 20, 2017

2017 Sportage first oil change greeted promptly, very friendly, took my info and key fob, showed me waiting room, I planned on waiting about an hour, Bobby came back in about 40min More

by john coventry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2017

Warranty Repair on my Alumiduty I bought a new vehicle from another dealer, and brought my truck in for oil change service there, and to explain my aesthetic issues with the interior More

by StreamlineGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
August 16, 2017

Like always, I had a great experience at your service dept I just have to say that the only thing your dealership(along with Gates Nissan) could take from this review is to just keep doing what you do because More

by renevel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmie Bletsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Milici
August 16, 2017

Nothing but problems I have had nothing but problems since I purchased my KIA Sportage at Columbia KIA. Service is horrible and there in no way to place a complaint. More

by complaint
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Rachel Rolli
Aug 25, 2017 -

Columbia Ford Kia responded

Dear complaint - We have a customer service manager Brandy Bouiver who would love to hear from you so we can try and resolve any situation you may have. Please email her at bmhart@columbiaford.com. Thank you- Management

August 14, 2017

Oil change Great service. I have been going to this dealership for over 25 years. My Dad also used this dealership for his car needs years ago. Chris Messier wa More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Rolli
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