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Columbia Honda - Service Center

4.9

127 Lifetime Service Reviews

1650 Heriford Rd. , Columbia, Missouri 65202

127 Reviews of Columbia Honda - Service Center

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November 15, 2018

"Always helpful. "

- Will

This dealership is always very willing to help in a any way. From phone call questions about minor problems to vehicle service, they always go the extra mile to make sure we're satisfied.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Kevin Whilhite
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nick Costanza
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 13, 2018

"Great service!"

- Civic

I needed a new mirror for my 07 Honda Civic. I was going to attach it myself (only 2 screws), but once I got home, I realized there was a part that needed removed first. I called them and they told me to drive through the service lane. TJ quickly removed the part, as well as put the whole thing in, for free. Everyone was so polite and willing to go out of their way to help me, just for a little part! It really makes me want to go back if I need a new(er) car in the future.

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Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Randy Doty
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 13, 2018

"Great service "

- FrankD

Thanks for all the help yesterday. Especially Phillip and John. You guys took the time and helped me not only with my vehicle, but with the loaner. I truly appreciate it.

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Recommend Dealer
Yes
Employees Worked With
Phillip Mitchell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 07, 2018

"Windshield washers not working"

- Charlotte

TJ was very helpful. He fixed my washers while I waited. I really appreciate the care this dealership gives to its customers. Very happy with results

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 01, 2018

"great as always"

- ktexgm

T.J always does his best to work me in as they are always busy. Good shops always are and Columbia Honda is one of the best. Thanks again

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Rutter,terry
November 01, 2018

"Best service department in town!"

- ERock022

If you need your car services you should take it here. They have very affordable oil changes and are very accommodating if it is going to take a little while to fix your car.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 29, 2018

"Service Center"

- Willson5

We have worked with TJ since buying a Pilot in 2017. He is awesome and part of 5th he reason we are buying a new 2019 honda and continuing with Columbia Honda!

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 01, 2018 -

Columbia Honda responded

Thank you for the positive feedback! We are glad to know you had a great car-buying experience with TJ and are loving your newest purchase! We do appreciate you being loyal customers to us! Thanks again for your all your business!

September 17, 2018

"Would not consider going anywhere else!"

- Susie F.

T.J. always lets you know what is going on with your car with an explanation that I can understand. He values his returning customers so you receive excellent service every time you visit.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 17, 2018 -

Columbia Honda responded

Susie, thank you for the positive feedback! We are very happy to know you had a great overall experience with our team! We do appreciate you and your business! Come back and see us!

August 31, 2018

"Incredibly Helpful Service"

- DRP

Both of my key fobs had quit working several weeks ago, and after checking with several people, I was told to go see T.J. Mitchell in the service department at Columbia Honda. I was running last minute errands before leaving town for my dad's funeral and was close to the business so I stopped by to see if T.J. was there and could help me. He had them both fixed within minutes and I was on my way. Thank you so very much, T.J. You're the best!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 31, 2018 -

Columbia Honda responded

Thank you for sharing your positive feedback! We are very happy to know TJ was able to help get your key fobs working! We do appreciate you and your business! Thanks again!

August 29, 2018

"Superb customer service"

- 82minivan-mom

After three years of ownership, I was suddenly having new difficulties with the programming and blue tooth features of my 2012 Honda Odyssey mini-van. I called to schedule a service visit. T. J. Mitchell met me as I pulled up and made inquires. He was able to reprogram and reset several features within minutes. He was extremely knowledgeable and professional. I truly appreciated the fact that he took the time to investigate and problem-solve, prior to sending it back to the garage. Thanks!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 30, 2018 -

Columbia Honda responded

Thank you for the positive feedback! We are happy to know TJ was able to help you reprogram and reset the features in your Odyssey and answer all your questions too! We do appreciate you! Thanks again for your service visit!

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