Andrew Silvey

Columbia Honda responded

It’s great to hear you found our Acura MDX service both professional and reliable. We’re pleased the technical details were explained clearly and appreciate your recommendation.

Columbia Honda responded

Thank you for trusting our Honda team with your CR-V maintenance. We’re delighted that Spurgeon “Spud” and our service crew have been consistent, friendly, and helpful. Knowing car care can be stressful, we’re glad to make it straightforward and dependable for you.

Columbia Honda responded

Thank you for sharing your experience. We’re glad Andrew could get your Honda back on the road so quickly after a dead battery. Please let us know if there’s anything else we can help with.

Columbia Honda responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

Columbia Honda responded

Thank you for trusting us with your Honda Odyssey service and for noting our friendly, swift approach. It’s great to hear T.j stood out for you.

Columbia Honda responded

Thanks for sharing about your experience with Columbia Honda. We appreciate your business and hope to see you again soon!

Columbia Honda responded

Thank you for taking the time to share your experience. I’m very sorry to hear about the frustration you went through, especially with the lack of communication while your vehicle was with us. That’s not the level of service we strive to provide at Columbia Honda. I understand how important it is to receive timely updates, particularly when you’re trying to plan your evening around your vehicle being completed. The fact that your calls and texts went unanswered is concerning, and we’re taking this feedback seriously as we work to improve our responsiveness and communication with all customers. I would really appreciate the opportunity to look into this further and make things right. Please reach out to me directly so I can review your visit and follow up with you personally. You can reach me on my personal cell phone (573) 239-5395 at your convenience. Thank you again for your feedback—we truly value it and are committed to doing better. T.J. Mitchell Service Manager Columbia Honda

Columbia Honda responded

Our service team, including T.j, is thrilled that we could go above and beyond to care for your Honda Pilot. We appreciate you choosing our service department for your vehicle needs. We look forward to assisting with your vehicles again soon.

Columbia Honda responded

We’re delighted to hear our sales team made the process enjoyable and that you’re loving your Honda. Thank you for sharing your experience and trusting us with your purchase.

Columbia Honda responded

Thank you for taking the time to share your feedback. Please don't hesitate to reach out to us directly if you need further assistance, we are always happy to help! We sincerely value your business and look forward to your next visit.