Columbiana Chrysler Jeep Dodge Ram

Scheduled my vehicle for a recall oil change and fuel filters. I was told it would be at least a day. I asked for a loaner car so my wife wouldn't be stranded. I never received a call regarding the loane filters. I was told it would be at least a day. I asked for a loaner car so my wife wouldn't be stranded. I never received a call regarding the loaner so I had to take off work to make sure that the vehicle was dropped off and she had a ride. The job was done before noon which was early so I wouldn't have to take a day off work since it wasn't staying there over night. went to pick up the vehicle and I feel that you could have at least hosed it off. More

Dalton salesman is the reason I buy from you. He is honest and responsive. Dalton should be promoted to a leader He is honest and responsive. Dalton should be promoted to a leader More

Good experience, Friendly people Seemed to know about what they are selling. Would buy from them again what they are selling. Would buy from them again More

Eric did his best to help us, I do not have any issues with him. However, the lack of loaner cars is frustrating especially when you have to wait months to get a car. The last time I had my van in for wir with him. However, the lack of loaner cars is frustrating especially when you have to wait months to get a car. The last time I had my van in for wiring , the mechanic damaged my vehicle, he was careless. After the mess he left and not knowing if he mess up in things that we couldn't see plus the on going vehicle problems and in inability to get a loaner, we decided to trade the van in and go with another dealership. If the dealership would have tried harder to make things right, we would've bought another vehicle from you. More

I had an 0800 appt. I had to call late in the afternoon for an update due to not hearing anything. My car was kept for 2 and a half days when I was told a couple hours w I had to call late in the afternoon for an update due to not hearing anything. My car was kept for 2 and a half days when I was told a couple hours when i scheduled for just a diagnostic test. They replaced a recall without informing me til after. They turned my check engine light on which was not on prior. And quoted me a much higher price tag than anticipated due to other repairs They said are needed that were not related to the issue I took it in for . More

its good. I have lots of other things to do than write 15 words. Good day. I have lots of other things to do than write 15 words. Good day. More

Fast service and kept me updated and work was completed that day Will come back again when it needs to be worked on that day Will come back again when it needs to be worked on More

Lack of experience a waste of time The service dept had a lack of experience and quality of work. I was asked to bring in my vehicle for an evaluation of issues that were already diagnosed and addressed and lack of experience and quality of work. I was asked to bring in my vehicle for an evaluation of issues that were already diagnosed and addressed and it was a complete waste of time. The employees were rude and failed to communicate the true reason for me being there. I was extremely disappointed and will no longer engage the services of this establishment once the current issues are resolved. More

Amazing, relaxing Welcoming, relaxing. They truly tried to help us in every way We will definitely be using them again in the future They truly tried to help us in every way We will definitely be using them again in the future More

Very professional great people to work with. Devon knows how to take care of a customer. Devon knows how to take care of a customer. More