Columbiana Ford

Very excellent experience. Fantastic experience with this dealer. Very knowledgeable staff that helped a newcomer like me learn all I needed to know about the process and explai Fantastic experience with this dealer. Very knowledgeable staff that helped a newcomer like me learn all I needed to know about the process and explained all of my questions in a very understandable way. Highly recommended to anyone looking for a vehicle. Thanks, Rod! More

We was happy with the work. We was pleased with the work and that they washed my car when they was done. Excellent customer service when we stopped in. They let us know what they We was pleased with the work and that they washed my car when they was done. Excellent customer service when we stopped in. They let us know what they were doing and let us know when it was finished More

Life saving Our family vehicles motor seized up which left our family with no mode of transportation at all. Kimberly our sale rep went above and beyond to not on Our family vehicles motor seized up which left our family with no mode of transportation at all. Kimberly our sale rep went above and beyond to not only find us a vehicle in our price range but help us look the car over as well as fix the issue with that was ocurring with the battery. We will be buying cars from Columbiana Ford and going to Kimberly for any future vehcle need our family has. More

Quick and Easy They had the perfect vehicle we had been looking for! We saw it and bought it! The process was quick and easy! So happy with our purchase! They had the perfect vehicle we had been looking for! We saw it and bought it! The process was quick and easy! So happy with our purchase! More

Service without an appointment Had a little bit of an immediate issue to be fixed. I called Brian in service and he assured me he could work it in. I had two things that I could pu Had a little bit of an immediate issue to be fixed. I called Brian in service and he assured me he could work it in. I had two things that I could put off and two things that needed done TODAY. Brian took care of all of it for me without hesitation or pressure. The technician offered to show me the issues, offered advice and fixed it on time, on budget and as promised. Brian is very easy to get information from and apologized for the tires taking so long to get. If I didn't work across the street, he would have offered something to drive while I waited. That is service at its finest!! Awesome job service department! I will be back! More

A Smooth Process, with Excellent Prices and Service I worked with the wonderful Kimberly to get my Dodge Challenger, and it could not have been simpler. I am almost 2 hours away, so we did the credit ch I worked with the wonderful Kimberly to get my Dodge Challenger, and it could not have been simpler. I am almost 2 hours away, so we did the credit check / finance approval over the phone. Kimberly answered all my questions clearly and quickly after that, and I feel like I got a really good deal overall. The personal touch, the excellent prices and fantastic service are probably the best I've experienced. Highly recommended! More

Wonderful people Great people to deal with and an easy buying experience. Jeff, Aaron, Davey and Russ really went out of their way to make buying our new Edge as easy Great people to deal with and an easy buying experience. Jeff, Aaron, Davey and Russ really went out of their way to make buying our new Edge as easy as possible. More

professional They are always efficient, curteous, and clear on what needs to be done. I have never had an issue with this service department. Your professionalism They are always efficient, curteous, and clear on what needs to be done. I have never had an issue with this service department. Your professionalism is appreciated. I will always choose Columbiana Ford. More