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Columbiana Ford

Columbiana, OH

4.5
233 Reviews

14851 South Ave

Columbiana, OH

44408

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233 Reviews of Columbiana Ford

September 19, 2019

Very good 👍 Rod made everything so easy and helped me understand how my new car works. Was very comfortable with him and answered all my questions. I'm new to l More

by Bubba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hammond, Rod Enlow, Aaron Walsh
September 19, 2019

Ford Escape Tommy was great to work with.. good communication with me prior to driving the vehicle.. answered my questions about the vehicle.. and worked with me More

by gjtrux2001
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Felger
Sep 20, 2019 -

Columbiana Ford responded

Hi gjtrux2001! We are thrilled to hear you had a great experience purchasing your Ford Escape from Tommy. We really appreciate you taking the time out to share your experience with us. Thank you for your business and we look forward to servicing you in the future.

September 18, 2019

Rod is a good sales rep for columbiana ford Very happy with Rod. Very pleasant, professional, and great attitude. I will recommend Rod to my friends. His training and review of the 2019 Edge More

by John kuhn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Enlow
Sep 18, 2019 -

Columbiana Ford responded

Hi John! We are so happy to hear you had a great experience buying you new Ford Edge with Rod. We agree, he is gem. Thank you for your business!

September 17, 2019

Very pleasant experience Everyone was very helpful and friendly. I will return for other purchases. The selection and prices of used vehicles was the best around. I would retu More

by Colford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Enlow, Aaron Walsh
Sep 17, 2019 -

Columbiana Ford responded

Hi Mary! Reading your review made our day! Thank you for your business. We greatly appreciate it!

September 14, 2019

Airbag recall The recall was done then two weeks later the warning lamp came on. No codes were present but lamp went out and has stayed out. Note to driver put top More

by TOOLGUY522002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Taft
Sep 14, 2019 -

Columbiana Ford responded

Hi Toolguy522022! Thank you for the kind review and thank you for your business! We appreciate it!

September 12, 2019

Happy Customer Rod and the team at Columbiana Ford were great to work with. A completely hassle free process and walked away with the truck I wanted at a great price More

by JimH8108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Enlow
September 10, 2019

Good experience. Sales rep. Derek Troy was professional and knowledgeable. He was sincerely concerned about use getting the vehicle that was going to satisfy our need More

by paski40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Troy
Sep 10, 2019 -

Columbiana Ford responded

Thank you so much for your kind words, Paski40! We really appreciate you taking the time out to share your experience with us—and we agree, Derek is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

September 10, 2019

the greates because they are great. everyone is kind & good to talk to. what else can I say the service is great. tae care every one See u soon. More

by buhn6722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Taft
Sep 11, 2019 -

Columbiana Ford responded

Hi Buhn6722! Thank you for the kind review! We appreciate your business and look forward to servicing you in the future!

February 10, 2017

Wouldn't let us get the truck looked at by a mechanic We drove over an hour just to look at a 2004 F250 they had on the lot. Since it is a 13 year old vehicle, we wanted to get it looked over by a local More

by skreid22802
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kimberly Berban
Feb 10, 2017 -

Columbiana Ford responded

Columbiana Ford offered the customer the opportunity to test drive the vehicle, and have the vehicle put up on the rack and even have a mechanic walk them around the vehicle. We made every attempt to be transparent on a 13 year old vehicle and supply the customer any information available on it. Our policy is to offer an open inspection on any vehicle by us or anyone they want to bring in. The husband did not want that vehicle regardless of price.

Mar 09, 2017 -

skreid22802 responded

We both said the same thing in our review comments, the dealership offered to have us bring a mechanic into the dealership. What's the difference if I take it to a local mechanic for a half an hour or have a mechanic come to the dealership?? Especially since we lived over an hour away. No matter how you spell it out, you were unwilling to let us have it looked at by a mechanic. I was there and I know how it all shook out!!! I will never be back or recommend you to anyone I know! Even the local mechanic thought it was shady!

December 29, 2016

I just bought ANOTHER car from Todd I traded in my Envoy for a Fusion last month. Love the car! I was not the easiest to get approved but they not only stayed within my budget, but calle More

by garagedoors7248165177
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd