Columbiana Ford

Happy Customer Rod and the team at Columbiana Ford were great to work with. A completely hassle free process and walked away with the truck I wanted at a great price Rod and the team at Columbiana Ford were great to work with. A completely hassle free process and walked away with the truck I wanted at a great price. I would definitely recommend them to anyone looking. More

I just bought ANOTHER car from Todd I traded in my Envoy for a Fusion last month. Love the car! I was not the easiest to get approved but they not only stayed within my budget, but calle I traded in my Envoy for a Fusion last month. Love the car! I was not the easiest to get approved but they not only stayed within my budget, but called me back a couple days later because they found me a lower payment! Ask for Todd, he'll make sure you're taken care of. More

False Advertising I enquired into a new Fiesta ST which had been marked down from $23K to $20K as an "internet price" during a year-end clearance event. There were also I enquired into a new Fiesta ST which had been marked down from $23K to $20K as an "internet price" during a year-end clearance event. There were also manufacturer incentives on offer at the time, being $2K in savings or $1K plus zero per cent financing. The dealership attempted to push me into a different direction at a higher price completely, insisting their "internet price" included manufacturer incentives, which was hokum. I walked away, and a few hours later submitted a "make an offer" price" online which added the manufacturer incentive to their dealership write-down. They never responded, and the following working day their internet price had increased by $2,000. Avoid these crooks at all costs. More

Service. Still had a front end issue after work done at Ford. Took it elsewhere and they found 3 big issues that Ford should have addressed. Problem solved. Do Still had a front end issue after work done at Ford. Took it elsewhere and they found 3 big issues that Ford should have addressed. Problem solved. Do not go to Columbiana Ford for service. More

Excellent and friendly service! We drove a little over 20 miles to have an issue taken care of, on one of our vehicles. We bought our new car there, in June,2015 and they took care o We drove a little over 20 miles to have an issue taken care of, on one of our vehicles. We bought our new car there, in June,2015 and they took care of the recall, in this past week. We have a ford dealer, less than two miles from us, but didn't get the best service there. Columbiana Ford treated us great. We felt like they really care about their customers. They even took my car in, three hours before my given appointment, and had it done quickly! I will go back there, if I need a new car or certain issues taken care of! Awesome staff! More

Good service, in and out on time, Quick, very courteous service. This dealer is not in my neighborhood but it is very worth the drive for the services and the deals we have experience Quick, very courteous service. This dealer is not in my neighborhood but it is very worth the drive for the services and the deals we have experienced here. More

I was not surprised to see that this Dealership was a 3.8 at the time of my review. Jacob was new and he certainly had an acceptable personality but their pricing strategy and overall arrogance is so obviou at the time of my review. Jacob was new and he certainly had an acceptable personality but their pricing strategy and overall arrogance is so obvious. I am actually thankful that they gave me the opportunity to go elsewhere and find the deal that was average for the Car and time frame to buy. Find another dealership to go to, they are not interested in long term relationships. More