Commonwealth Chevrolet
Lawrence, MA
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Very easy to deal with. No hassle. It was Easy. The best price no doubt in my mind. Professional dealership through out. Everybody there very professional, friendly, willing and caring to help. My exp best price no doubt in my mind. Professional dealership through out. Everybody there very professional, friendly, willing and caring to help. My experience was completely satisfying. They exceed my expectations. Try them you will love them. Keep up the good work!!!! More
Great Service! I have been going to Commonwealth Motors since the purchase of my car. The service department was excellent about contacting me before completing any work to the vehicle to ensure that I wa since the purchase of my car. The service department was excellent about contacting me before completing any work to the vehicle to ensure that I wanted the work done. They provided me with suggestions on what else needed to be replaced in order to prevent future problems. More
Commonwealth Motors has an excellent reputation. A friend of mine was very happy with this dealership. This was my first experience and I was treated with respect. I received positive feedback from friend of mine was very happy with this dealership. This was my first experience and I was treated with respect. I received positive feedback from the President of the Dealership. I am very happy with Commonwealth. More
They say "shop us last and you"ll love us" and it's true. I went to 2 other dealers to look for my Chevy Avalanche, leaving without a great feeling. I then wne to Commanwealth and bou us" and it's true. I went to 2 other dealers to look for my Chevy Avalanche, leaving without a great feeling. I then wne to Commanwealth and bought the car that day. hey were so great, I even bought a used car for my son while I was there. Thanks Commanwealth, I love my truck (and car) Joe D More
The welcome I received at the showroom was prompt and courteous. I was very happy with the sales rep. Nick Tziolis. He explained all the features of my new Equinox and let me test drive two vehicles. The courteous. I was very happy with the sales rep. Nick Tziolis. He explained all the features of my new Equinox and let me test drive two vehicles. The trade in value we received for two vehicles was very fair and the sales manager also gave us a $1000.00 credit that he found because we traded in a Saturn. The car was ready on time and I also use their service dept. which is excellent. More
Purchased my first new car and the process went very smoothly. Arrived with a certain vehicle in mind and made an appointment to expedite our visit and ensure the vehicle was avaliable. Was able to ge smoothly. Arrived with a certain vehicle in mind and made an appointment to expedite our visit and ensure the vehicle was avaliable. Was able to get a good financing rate as well. Would recommend this dealership to friends and family. More
Lemar Mclaughlin was one of the nicest salesmen I have experienced. He was very friendly and easy to talk to. I felt very comfortable asking him questions and felt confident that he was being honest with experienced. He was very friendly and easy to talk to. I felt very comfortable asking him questions and felt confident that he was being honest with me. The customer service was outstanding. K. Pelletier did not pressure me into buying anything I didn't want. She explained the options that were available but didn't try to talk me into anything. I had researched the price online prior to going to the dealership. When I went to the dealership, I told them what I wanted to pay and got a vehicle of slightly higher quality at the price I wanted to pay. More
I brought my Silverado in for an estimate due to noise in front. at time of drop off was told would be called for price and give okay to do the work. I was called with a price of $1400.00 for a wheel bearing front. at time of drop off was told would be called for price and give okay to do the work. I was called with a price of $1400.00 for a wheel bearing and axle seals leaking. Was quoted a price half of that from local auto mehanic. When informing dealership that i couldnt afford that and would have to go with heaper mechanic, they still had the nerve to charge me $95.00 to tell me what the problem was. When speaking with service manager he said would i do work for free. I said if it was a estimate...YES! He then shrugged his shoulders in a oh well manner and said his mechanic spent a hour diagnosing the problem. I replied so if it took him 5 hours and i decided not to get the work done here would it have cost me $500.00 he had no response. I had to pay the money for they where holding my keys. I would not recommend this dealership for service. They charge way too much for labor. they claim parts are expensive when they mark up parts from cost they get it for and you and me the consumer ends up paying thru the nose. All the money that they make with these ridiculous prices for parts and labor they couldnt have parted ways with no cost. is that not the point of a estimate. So buyer beware of this. If you bring your vehicle in for service and decide to not have them do the work they will still charge you $95.00 for nothing. More
I purchased a new car from Commonwealth Motors in 1996 and 14 years later when my car finally died, I purchased another new car from them. They are always friendly and provide great customer service. I and 14 years later when my car finally died, I purchased another new car from them. They are always friendly and provide great customer service. I will go back when it is time to buy my next car. More
Brought my car in for service for a known steering problem GM has not issued a recall for. I had the problem during warranty, and it was fixed at that time at no charge. At 60K I did not expect much problem GM has not issued a recall for. I had the problem during warranty, and it was fixed at that time at no charge. At 60K I did not expect much, but Commonwealth supplied the part at no charge and only charged me an hour labor to install. They consistently meet my expectations and I have never had to bring back any car for work not done properly. More