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Commonwealth Chevrolet

Lawrence, MA

4.8
537 Reviews

155 Marston St

Lawrence, MA

01841

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Showing 537 reviews

April 28, 2022

Just leased my new Chevy Equinox from Seth Audet at Commonwealth Chevy in Lawrence, MA. It was an excellent experience and I would highly recommend both Seth and Commonwealth Motors to anyone in the m More

by Madonnaoneill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Audet
April 14, 2022

Very friendly and very good service the sales people are very friendly and through.fast with paperwork More

by jadezhang78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joyce Zhang, Jamie Dimare
Apr 18, 2022 -

Commonwealth Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Charlene Kruszczynski, info@shopuslast.com

April 04, 2022

Commonwealth chevy are truly professional. they explain the whole process with a smile.get it done right at COMMONWEALTH! More

by Silver screamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry is awsome mechanic!, Chip Ouellette, Jonathan Sheehan
Apr 06, 2022 -

Commonwealth Chevrolet responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Charlene Kruszczynski, info@shopuslast.com

March 30, 2022

Steve at the Chevrolet service desk is great. Comfortable waiting area. Have bought three vehicles 2 Honda and 1 Chevrolet. More

by Aherndavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 31, 2022 -

Aherndavid responded

They have always treated me fairly?

March 25, 2022

Joyce at Commonwealth Chevrolet was absolutely amazing! She made my car outing experience so easy and enjoyable, which is saying a lot in the current environment! She found the perfect vehicle for me, and More

by rachel.l.tennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joyce - Sales - 5 Stars!!!, Rich Davis, Jamie Dimare, Chip Ouellette
Mar 28, 2022 -

Commonwealth Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Charlene Kruszczynski, info@shopuslast.com

March 07, 2022

Buyers beware. This dealership is absolutely shady and sneaky. I gave a $1000 deposit on a vehicle that was $6000 overpriced on book value. We found another vehicle More

by Happy Feet
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich in sales. (Horrible), Charles Daher Jr., Dennis Millman
Mar 09, 2022 -

Commonwealth Chevrolet responded

Hi Greg Spaneas. It is unfortunate that a fellow business owner (A+Appliance) wouldn't understand the consequences of signing a legal document and giving a deposit to have additional options installed prior to purchase would result in the loss of a deposit. Much like most companies who require a deposit upfront should a repair need to be done to a Refrigerator or dishwasher if parts are ordered, the addition of leather/heated seats to a preowned vehicle at your request is no different and we could not return the install. You had also shopped numerous dealerships beforehand and were aware of the current market situation and costs of vehicles(much like I am sure your materials are) and were fully agreed upon the price. Sorry you did not take delivery on the vehicle you purchased here but in the end you were able to find a vehicle which should be rewarding. Sincerely, Charlene Kruszczynski, info@shopuslast.com

March 07, 2022

My appointment with the service department was great. Very friendly and helpful. Did not have to wait too long. More

by Laurel18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 09, 2022 -

Commonwealth Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlene Kruszczynski, info@shopuslast.com

March 04, 2022

Everyone was extremely proactive and helpful in not only getting me a car that fit in my budget but also helping me secure financing and insurance. I highly recommend Commonwealth More

by RonVeno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Tawitian , Josh Eskel
Mar 07, 2022 -

Commonwealth Chevrolet responded

We cannot thank you enough for your wonderful review of Commonwealth Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Charlene Kruszczynski, info@shopuslast.com

December 02, 2020

So I am going into the second week waiting for my car. I am not happy with this..who would have thought it would take this long...next week will be 3 weeks. Unacceptable. More

by frenchchef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Onett
Dec 12, 2020 -

Commonwealth Chevrolet responded

Hi, thank you for taking the time to leave us your feedback. Please reach out to us at (979) 256-4428 when you can so we can address this situation directly. Thank you and have a great day.

October 31, 2020

Incompetent, blaming service staff and techs misdiagnosed oil related service and ultimately caused catastrophic engine damage to my truck costing me thousands of dollars. After being a loyal customer for 10 More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Dombroski , Josh Eskel
Nov 13, 2020 -

Commonwealth Chevrolet responded

Hi there, thank you for taking the time to let us know about your recent experience. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (979) 256-4428. We look forward to hearing from you.

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