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Commonwealth Nissan

Lawrence, MA

4.4
520 Reviews

1 Commonwealth Drive

Lawrence, MA

01841

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520 Reviews of Commonwealth Nissan

June 04, 2015

GREAT EXPERIENCE!!! My husband and I had been visiting several dealerships before deciding on a 2015 Nissan Rouge. We were a little disappointed with some of the local N More

by MicEl184
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlin, Benny, Eric
Jun 05, 2015 -

Commonwealth Nissan responded

Congratulations on your new Rouge! I hope you are continuing to enjoy your new purchase! It's wonderful to know that you feel confident in your decision to choose Commonwealth Auto as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

June 02, 2015

Great Experience !! I went here to buy my car because they said "Shop Us Last" and I'm glad I did. This was the best experience I ever had buying a car. My sales guy Anth More

by Steve53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Vancini
Jun 04, 2015 -

Commonwealth Nissan responded

Thank you for the excellent review, Steve! It is great to know that Anthony and Marshall were able to provide you with pressure-free and knowledgeable shopping experience. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

June 02, 2015

Wonderful! My salesman was wonderful! As a first time buyer, I did not know what to expect but thanks to Enyel my experience was terrific. I am forever grateful More

by Laura24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enyel Moronta
Jun 04, 2015 -

Commonwealth Nissan responded

Laura, it was a pleasure to read about your first buying experience working with Enyel. Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

May 27, 2015

New lease My lease was up and i was looking for another car. They were very welcoming and informative. I loved my Sentra 2012 so much I am now leasing the Sent More

by kristy_robertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enyel Moronta, Bobby Barry
May 28, 2015 -

Commonwealth Nissan responded

Your marvelous review means a lot to us, Kristy. We appreciate your feedback and are happy to hear that our team was able to meet your needs. At Commonwealth Nissan, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

May 23, 2015

Great experience I found the staff very helpful and got a great deal...my credit is not optimal but they really worked with me and got me a rate that was affordable!! More

by tsult4320
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Aguiar, Marshall Daniels
May 25, 2015 -

Commonwealth Nissan responded

Thank you for leaving us this review! We are very happy to hear that we could help get you set up with the perfect vehicle for you. If there is anything more we can do for you please feel free to come back and see Commonwealth Auto any time! Take care. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

May 22, 2015

I saw a lot of smiles and friendly faces from start to end It was my 3rd time visiting this dealer the past 9 months for service and maintenance for my Nissan Rogue. My Nissan Rogue was recalled recently, s More

by yogocoola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Rodriguez
May 25, 2015 -

Commonwealth Nissan responded

Thank you for writing about your visit with us, Bill! I am happy to hear that our service team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

May 18, 2015

Sressful and distressing experience Immediately following a bank card transaction for partial payment of a used car my bank account was compromised. When I notified the used car manage More

by no confidence
Recommend Dealer
No
Employees Worked With
Sandra Howard, Sarah Lord, Brian Hesse, Franklyn Veloz, Carlos Rodriguez
May 20, 2015 -

Commonwealth Nissan responded

I'm discouraged to hear you drove away with a dissatisfying experience at our dealership. Our dealership is committed to providing a pleasant shopping experience and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you most definitely deserve. I would like to personally apologize for the events that led up to your comments and 1-star review. I would appreciate the opportunity to speak with you and to make things right. Please contact me at your convenience. I look forward to speaking with you. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

May 05, 2015

Benny Knows His Stuff I recently leased a 2015 Nissan Pathfinder from Commonwealth Nissan and dealt with Benny Brighi. His knowledge of the vehicle i was interested in was More

by BadGorilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny Brighi, Marshall Daniels
May 06, 2015 -

Commonwealth Nissan responded

Thank you so much for the great review of your experience at our dealership and especially with Benny. Congratulations on your second vehicle! All of the employees appreciate your loyalty to the Commonwealth Auto Group family. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

May 04, 2015

great experience at commonwealth we recently went into commonwealth knowing that we wanted a lease. We were greeted by our salesmen Victor who was the best salesmen we had dealt with More

by bubblegum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Jimenez
May 05, 2015 -

Commonwealth Nissan responded

We are truly grateful for this awesome review! We are thrilled that Victor was able to take care of you. He is a great asset to our team and we appreciate him providing you with a wonderful car buying experience that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook and follow us on Twitter for service specials! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 23, 2015

Love my car Commonwealth was extremely helpful. The dealership itself is very clean and the staff is very friendly. They have a large selection of all makes and m More

by Alp2994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ferriera
Apr 24, 2015 -

Commonwealth Nissan responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Benny went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. Congratulations on your new car! All of us at Commonwealth Auto await your return. Please let us know how we may be able to help next! Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

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