Commonwealth Nissan

Good experice! Bought first truck for my business they took care of all the paper work, although the delivery took longer than expected because of a snow storm we ar Bought first truck for my business they took care of all the paper work, although the delivery took longer than expected because of a snow storm we are very satisfy, thank you keep up the good work!! More

Best Deal on New Pathfinder Shopped all around Massachusetts and New Hampshire for a 2015 Pathfinder. Commonwealth had the best price on the car and gave me the best value on my Shopped all around Massachusetts and New Hampshire for a 2015 Pathfinder. Commonwealth had the best price on the car and gave me the best value on my trade-in. Ben Brighi was a pleasure to deal with - extremely accommodating and made the whole process easy and efficient. More

Very good experience! I just moved to North Andover, MA last October. I went to Commonwealth Nissan twice for 2 minor services on my Nissan Rogue. I had good experiences w I just moved to North Andover, MA last October. I went to Commonwealth Nissan twice for 2 minor services on my Nissan Rogue. I had good experiences with folks here so I decide to write up this review to let future customers aware. I used to live in Revere, MA. I had multiple Nissan dealers around me (Colonial Nissan, Kelly Nissan...etc) for my car's services, but believe it or not, I came all the way to Quirk Nissan in Quincy, MA for my car's service (minor to major work). This is simply because for any service, I want to go where I will have satisfied result. I do not care travel extra miles if I receive an above-and-beyond service. When I moved to North Andover, for same reason, I wanted to make sure I find the right Nissan dealer for all of my car's services and questions. After many researches online, and via one recommendation from a coworker, I decided to go to Commonwealth Nissan for my car's service. I was very satisfied with my first service back in October 2014. My 2nd service this morning was also no different. I had no further complaints. When I come to a dealer for my car's service, what I care most is the honest opinions/feedbacks I want to receive from the dealer. Commonwealth Nissan does a great job in gaining my trust for this category. First of all, for each of my minor services, there were a complimentary multipoint inspection. After they finished the inspection, they provided a very thorough review of the inspections along with Action plan with options what I could do. This morning in particular, Johnathan Ramos (the person who handled my paperwork) went over all details of the inspection on my car, from red (need-to-be-done items) to yellow (need-to-monitor items) to green items. He explained what these items mean, options I could do...etc. I found this type of business was very good. Once they explained all the items, what I needed to do, whether I could do it myself, I would feel more comfortable address my car's issues. When they provide inspection report, the next time you come in, they will also follow up on them as well. Not just that they would ignore these items. This is a good way to monitor issues in the car. From my first service, the report came out with a weak battery I needed to replace. I did that work myself. This morning they followed up again and knew I replaced it so they just tested again for its performance. I went to many dealers for my car's service, from Toyota to Honda and even other Nissan dealers, when they did a multipoint inspection, all they did, were a check mark on a list of action items, but they never went over more details what they meant. At Commonwealth Nissan, this is a total different experience. Not only they printed out the report, explained in details each item, but they also sent me a copy for future reference. This is very unique, extremely helpful and excellent service! The dealer's environment was very nice and clean. They provide complimentary coffee, munkins, cookies... They have a small children area in the waiting room. There were also 2 TVs in the waiting Wifi was also complimentary and fast. They also have a box for monthly raffle. I never won, but this is a cool idea. Last but not least, they also offer $5 off your total bill if you check in their dealer on facebook. This is simple and quick for $5 off. More

Oil Change/15,000 mile checkup When I arrived at the dealership I was immediately greeted and informed of the service that was included in my 15, 000 mile check-up. I was given an When I arrived at the dealership I was immediately greeted and informed of the service that was included in my 15, 000 mile check-up. I was given an estimate of time required for this work that was very accurate. Service was completed while I waited in the comfortable visiting room. I was thoroughly informed of the work completed. Everyone was very courteous and professional. More

Treated with kindness and respect Anthony P Vancinii was a gentleman and honest. He guided our purchase with professionalism a nd with respect. A good man and a value to commonwealth Anthony P Vancinii was a gentleman and honest. He guided our purchase with professionalism a nd with respect. A good man and a value to commonwealth motors. More

Nissan Altima Emergency Service This was my first service experience with Commonwealth Motors after my purchase of a 2011 Altima this summer. It was great. My car window got stuck i This was my first service experience with Commonwealth Motors after my purchase of a 2011 Altima this summer. It was great. My car window got stuck in the down position a couple of nights ago. It was freezing and I was distraught at the thought of leaving my car open all night. Nissan Service had already closed so I went to Nissan Sales with hope for assistance. Lamar McLaughlin, a Sales Manager, immediately put my fears to rest. He tested the door with another gentleman, set me up with service for the next morning, and ensured me transportation until the repair was completed. Lamar was professional, knowledgeable about my car, responsive to my questions about performance and the engine, and was kind. He assured me that he would follow-up on the service in the AM. Thanks to Kenny in Service as well. I received a call from him in the AM with details on the window and on other maintenance that I requested. All in all - a great customer service experience. Thanks to great team! More

Best car buying experience I've had! I recently bought a 2014 Nissan Versa Note at Commonwealth Motors in Lawrence MA. The entire experience was great!!! Benny Brighi, the salesman in whi I recently bought a 2014 Nissan Versa Note at Commonwealth Motors in Lawrence MA. The entire experience was great!!! Benny Brighi, the salesman in which I worked with was extremely knowledgable about all of the cars we looked at and provided a "no pressure" environment! This made the whole experience more enjoyable as I could relax and browse through their vehicle inventory without feeling any type of pressure to buy!. I would highly recommend this dealership for anyone looking for a quality new or used vehicle, two thumbs up for sure!! More

Nissan Rogue repairs The service was excellent. The icy driver door not opening in an ice storm was horrible. There was a recall, and it was fixed along with two other r The service was excellent. The icy driver door not opening in an ice storm was horrible. There was a recall, and it was fixed along with two other recalls and some repair work in less than 1 day. The repair is great - no problem with opening the driver door now. Got an oil change and other recommended repairs to be done in the future. Thanks so much. More

First oil cange My first oil change on my new Murano. Did the express service but got full service help! Really went into detail on other things as well for future u My first oil change on my new Murano. Did the express service but got full service help! Really went into detail on other things as well for future use. Very helpful. Rick realized my remote starter wasn't working and replaced the battery More

Beyond Excellent! Went in to talk about refinancing and Left with a New Nissan! :) Benny is the man! Thanks to every one in Commonwealth Nissan for the up most service Went in to talk about refinancing and Left with a New Nissan! :) Benny is the man! Thanks to every one in Commonwealth Nissan for the up most service and overall excellence on helping with this deal You guys/girls Rock! More