Commonwealth Volkswagen

I had a great experience at Commonwealth VW! They had exactly the car that I was looking for and I was able to finance it and drive it off the lot all in the same day. The sales person I worked with was exactly the car that I was looking for and I was able to finance it and drive it off the lot all in the same day. The sales person I worked with was knowledgable and made sure to show me all of the features of my new car. I highly recommend Commonwealth VW. More

I went into Commonwealth Volkswagen in the hopes of leasing a 2011 Jetta. I put down a security deposit and signed the paperwork. I shook the employees hand, rang the bell and was on my way. After a fe leasing a 2011 Jetta. I put down a security deposit and signed the paperwork. I shook the employees hand, rang the bell and was on my way. After a few days went by I got a call that Volkswagen was having a hard time approving me. So I got all the necessary paperwork for them to continue the process. After another few days went by I got a call to come down because they had some other options for me. I was told that Nissan would be willing to work with me to get into a Fully Loaded Nissan Sentra. After a few more days went by I got the call to come down and get my car. When I arrived a Nissan Versus was parked out front. And I was told that this was the car they were willing to give me.(This was after waiting 3 weeks to get an answer) I took the paperwork home to have my father look at it. I never asked for the Versus nor the Sentra. I wanted the Jetta and that is the only car and deal that I signed for. My father went down to the dealership to get my security deposit back on the Jetta and they are not willing to give it back to me. They were extremely rude to my father and this is all over a couple hundred dollars. I will NEVER go back to Commonwealth because I believe they did the bait and switch on me. I cannot believe that they are causing all of this over a couple hundred dollars that means nothing to them but a lot to me. They also kept checking my credit score to see what other dealerships I was shopping with. I kept with Commonwealth the entire time until they were only willing to "give me" a Nissan Versus. I understand that they can check my credit score..HOWEVER..They kept checking my credit score after my Father went down to get my security deposit back. More

I want to applaud the quality of sales at Commonwealth Motors in Lawerence MA. I recently purchased an automobile there and was dekighted with the knowledge of my salesman Nick Tziolis. Again thank you Motors in Lawerence MA. I recently purchased an automobile there and was dekighted with the knowledge of my salesman Nick Tziolis. Again thank you Commonwealth for a pleasant experience. More

Awesome experience! I knew exactly what I wanted for a new car and Commonwealth VW was able to deliver. From the sales process, financing and delivery, I could not ask for a more enjoyable car-buying exp new car and Commonwealth VW was able to deliver. From the sales process, financing and delivery, I could not ask for a more enjoyable car-buying experience. This is my 4th car from Commonwealth and my best experience yet! More

Great customer service, always willing to meet your needs. Will go above and beyond to make sure you are happy with your purchase. When I picked up my vehicle, Mark made sure he was there, he made sure needs. Will go above and beyond to make sure you are happy with your purchase. When I picked up my vehicle, Mark made sure he was there, he made sure I was satisfied with everything before I drove away- even though he was not scheduled to work that particular day. More

I visited Commonweath Motors after viewing a 2008 Cadillac DTS on their website. It was the vehicle that actually got me to the dealership but it was the price and excellent customer service that ha Cadillac DTS on their website. It was the vehicle that actually got me to the dealership but it was the price and excellent customer service that had me closing the deal. Thanks to all the folks at Commonwealth...you actually made buying my new car very pleasurable ! ! ! More

We had a great purchasing experience at Commonwealth. Josh Palmieri greeted us at the door and took us through the whole process patiently and professionally. I had many questions and concerns. Josh took Josh Palmieri greeted us at the door and took us through the whole process patiently and professionally. I had many questions and concerns. Josh took the time on a very busy weekend to answer all our questions and let me test drive multiple models making sure I was happy with my 2011 Jetta S. I was very impressed with the after purchase follow up. I received calls from Josh, senior management, and the service manager making sure I was happy with my purchase and if I had any questions regarding the car. You are not forgotten once you sign the sales agreement. I have not had the opportunity to use the Service Department yet but from what I've seen, it is modern, professional and the shuttle service certainly makes maintenance less of a chore. I would definitely recommend Commonwealth Volkswagen and Josh to others looking for a Volkswagen. More

Nick Tziolis was great - He made us feel comfortable and helped us to choose the right vehicle for us (without pressure) After I took the volkswagen home I called Nick several times with questions and he w helped us to choose the right vehicle for us (without pressure) After I took the volkswagen home I called Nick several times with questions and he was always courteous and helpful . I would recommend Commonwealth Volkswagen. More

The experience at Commonwealth was highly professional. I did not feel pressured to buy and back many time to look and browse. Once I made the decision to buy I was greeted by Cory at the door. He took l I did not feel pressured to buy and back many time to look and browse. Once I made the decision to buy I was greeted by Cory at the door. He took lots of time to answer all my questions, we went for several rides then I decided on the Jetta TDI. Cory was new at the job by only one week but surprised me with his knowledge of the car and the technical aspects. Additionally, if he could not answer a question he would take the time to find out and was open and honest with his answers. I was also given a tour of the repair facilities and told of the process that I would follow when service is required. The tour included the finance department as well. The experience was very positive and comfortable. Very Pleasant. More

CW motors again does not fail me. I just completed my 4th used car purchase with them. They are friendly, straightforward, and patient with my multiple visits. Nick is another new face at CW but he fit 4th used car purchase with them. They are friendly, straightforward, and patient with my multiple visits. Nick is another new face at CW but he fits right in with what I have come to expect from CW employees. He is friendly, answered my questions, did not push or pitch. As with my other vehicles, my service and repairs will at CW as I know they will stand by thier sale and services. More