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Community Buick GMC

Waterloo, IA

Overview
Employees
Reviews
Vehicles
4.8
339 Reviews
Community Buick-GMC is the Cedar Valleys fastest growing dealership. Our team of dedicated professionals are dedicated to providing customers with exactly what they expect, total satisfaction! Visit our newly remodeled showroom or check us out at CommunityBuickGMC.com from the comfort of your home for the details on our extensive new, GM Certified, and Pre-Owned vehicle inventory. Our award winning service department has an excellent reputation, one we're proud of! We are a General Motors Goodwrench Service Plus dealer with ASE certified, Factory trained technicians with over 70 years combined experience! Come be a part of our Community! "You're Always Welcome In Our Community!"
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4030 Lowes Blvd

Waterloo, IA

50701

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Showing 339 reviews

April 12, 2023

Mike was super helpful in finding me the vehicle I wanted. And kept me in mind as they got new vehicles in. He was easy to work with and listened to what I wanted. More

by Wiederhoeft.haley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Aiello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Doyle
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Apr 14, 2023 -

Community Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that Mike could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
April 10, 2023

This was my first purchase w/o my husband going along. Ashley was patient while I was making my decision. He answered my call when I inquired about the Envision and was there to help me through the proces More

by 40dianek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
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Apr 12, 2023 -

Community Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
April 08, 2023

They were very courteous, especially when the vehicle started overheating before we even got off of the frontage road by the dealership. They offered to fix it or give my money back if fixing it isn't fe More

by Blsgirl1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
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Apr 11, 2023 -

Community Buick GMC responded

Thanks for this awesome review! I work hard to meet expectations like yours, and I'm happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
April 05, 2023

McKenna Was great to work with! Very nice! Very nice place and people. She worked really well with me on explaining everything. More

by Andrewg12425
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKenna Meinecke
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Apr 06, 2023 -

Community Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with McKenna was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
March 27, 2023

Jan in the finance office was fast, and very easy to deal with. Overall experience was good More

by brian.fetters.76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
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Mar 29, 2023 -

Community Buick GMC responded

I appreciate your review and I am glad to hear that you had a great experience with Jan. I look forward to working with you again soon! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
March 27, 2023

Ashley was knowledgeable and answered all our questions. It was a pleasure to work with him . More

by Glenda B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
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Mar 29, 2023 -

Community Buick GMC responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
March 27, 2023

This was my first time ever at a dealership. Ashley was very professional and easy to work with. Would highly recommend visiting community! More

by Colton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Tudor
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Mar 29, 2023 -

Community Buick GMC responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
March 26, 2023

Our sales person and finance person were both very professional and helpful, answering all our questions! Great experience! More

by gandspetersen@fctc.coop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McKenna Meinecke
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Mar 28, 2023 -

Community Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
March 25, 2023

What an awesome dealership. Tom was great to work with and the team that worked with us for picking it up was too notch. More

by Chris P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : McKenna Meinecke
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Mar 27, 2023 -

Community Buick GMC responded

Chris, I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

Helpful
March 23, 2023

Great to work with! Super easy buying process, as they gave a realistic offer right away. More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austyn Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Community Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tom Bell, Sales Manager, tombell@communitybuickgmc.com

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