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Community Honda
Orland Park, IL
1,742 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 24, 2020
Brian was helpful and courteous from the time we entered until we left. But even with the Costco buying plan, the transaction still took four hours, without financing, but that can be the same anywhere. until we left. But even with the Costco buying plan, the transaction still took four hours, without financing, but that can be the same anywhere. More
by ach618
Verified CustomerEmployees Worked With
Susan Jimenez, Brian Nava
Helpful November 22, 2020
I enjoyed my service experience. My only suggestion is that anybody that has a car getting serviced should be given a sticker to wear so that every sales person quits asking me if they can help me. I find that anybody that has a car getting serviced should be given a sticker to wear so that every sales person quits asking me if they can help me. I find this extremely annoying. So...if you want my business this is what I expect in the future. I am sitting there in the showroom so I can keep my social distancing and do not want to be constantly asked if I need help. If I had a sticker the sales folks can see, they should leave me alone. I wonder if anybody will read this?? More
by DEMARSAN11
Employees Worked With
Greg Piunti
November 18, 2020
I always return to the dealer,my crv is 17 years old and I still love it ,I had my 100,000 mile maintenance done and it drives like it's new. The staff is awesome.thank you, thank you, thank you! I still love it ,I had my 100,000 mile maintenance done and it drives like it's new. The staff is awesome.thank you, thank you, thank you! More
by BUNNYBARA
Employees Worked With
I don't remember his name but he was wonderful!
November 18, 2020
I took my Honda Odyssey in for work on the steering and a loose tie rod. After the car was repaired, I was told the mechanic test drove it and everything was fine. As soon as I drove away down 159th, I heard loose tie rod. After the car was repaired, I was told the mechanic test drove it and everything was fine. As soon as I drove away down 159th, I heard the clunking of a broken sway bar. They took no responsibility for the damage and I had to pay for a repair that didn't exist when I brought the car in. I thought the days of mechanics braking things to gin up extra work were over, but I guess not. More
by bpontow
Employees Worked With
Bill Savage
November 17, 2020
Average service dept. just use for warranty service. Prices are high and past work wasn’t that great. More oversight needed in checking work after service. Prices are high and past work wasn’t that great. More oversight needed in checking work after service. More
by RONGULA48
Employees Worked With
Zack Plautz
November 16, 2020
Service advisor presentation need a lot of work, with the pandemic in the forefront we are all a little “up in arms, on edge” but the work place is not the place to display an attitude. Greet the customer wi pandemic in the forefront we are all a little “up in arms, on edge” but the work place is not the place to display an attitude. Greet the customer with a smile, not with “what do u want” and when ask a question answering in a loud voice “I don’t know”, very inappropriate. I always feel unwelcome when entering this establishment. More
by WLT9226
Employees Worked With
Wrub
November 16, 2020
Frank was a great salesman, he put no pressure on us, very helpful. My wife had researched which car she wanted, and Frank was able to get it ready for us! very helpful. My wife had researched which car she wanted, and Frank was able to get it ready for us! More
by Bigholm
Employees Worked With
Frank Cleveland, Sean Flatley
November 16, 2020
The dealership has excellent and very helpful sales personnel who had always worked to provide me with a good deal under the circumstances. Thank you personnel who had always worked to provide me with a good deal under the circumstances. Thank you More
by RUNA926
Employees Worked With
Bob Mancini, Wayne Neven
November 16, 2020
This is my third car from this Honda Dealership. My continued commitment to Honda is because of Terry's attention to our Families neededs and never making me haggle with the pricing. It's good honest s continued commitment to Honda is because of Terry's attention to our Families neededs and never making me haggle with the pricing. It's good honest service at Community Honda! More
by RFLORES479
Employees Worked With
Sean Flatley, Terry Keenan, Dorian Bogard
