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Community Honda

Orland Park, IL

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1,742 Reviews

8340 W 159th St

Orland Park, IL

60462

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Showing 1,742 reviews

July 13, 2020

I'm sorry but you dealer shop went down in grade from the first person contact to a car porter who in front of your customers said to the cashier I can't stand these people anymore I cam in for a oil c More

by KIMBERLYMC3
Recommend Dealer
No
Employees Worked With
Christopher Nelson, Wilky Bush, Kevin Casper, Kristy Czyniejewski, Sean Flatley, Anthony Hicks, Renee Latronica, Bill Savage, Shannon Ingram
Jul 29, 2020 -

Community Honda responded

KimberlyMc3, Thank you for bringing this to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please contact our Business Development Manager, Anthony Hicks, at ahicks@communityHonda.com, so we can look into this for you.

July 13, 2020

Had a loose WORKING side mirror. Quote to replace was $800, said no and got the car back with the mirror hanging/Dangling and unusable. More

by JYOUGO71
Recommend Dealer
No
Employees Worked With
Tim?
Jul 29, 2020 -

Community Honda responded

Jyougo71, Thank you for bringing this to our attention. We are concerned about your comments, and would like to get in touch with you to discuss this matter further. At Community Honda we take customer reviews very seriously. Please contact Anthony Hicks, at ahicks@communityhonda.com. We look forward to working together with you to come up with a solution.

July 13, 2020

Randy in service was extremely helpful letting me know what type of work was needed on my CRV When my CRV was ready Randy came to find me and got me on my way The cashier was very courteous More

by CHRISTOPHER.HAAKER
Recommend Dealer
Yes
Employees Worked With
Wilky Bush, Randy Pribyl
Jul 21, 2020 -

Community Honda responded

Christopher, We're happy to hear that you're pleased with the service you received here at Community Honda. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 12, 2020

They did not fix the problem, so I had to take my car to another Honda dealership to get fixed. They told me the issue I had with my car was unheard of, however it’s known issue with Honda. Then other deale More

by Hi1212
Recommend Dealer
No
Employees Worked With
Greg Piunti, Randy Pribyl, Zack Plautz, Bill Savage
Jul 29, 2020 -

Community Honda responded

Hi1212, Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Community Honda. Our Business Development Manager, Anthony Hicks, would love the chance to talk to you about thew situation and make it right. At your earliest convenience please send your contact information to ahicks@communityhonda.com.

July 12, 2020

My salesman ,Dennis did an excellent job I’ve purchased many vehicles here previously and I keep coming back for the fair deals and service More

by JORDANINS23
Recommend Dealer
Yes
Employees Worked With
Dennis Pieczynski
Jul 21, 2020 -

Community Honda responded

Jordanins23, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

July 11, 2020

great an honest car dealer an honest car dealer an an an an an an an an an an an an an an an honest car dealer More

by DDWEISSENBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Keenan
Jul 21, 2020 -

Community Honda responded

Hi DDWEISSENBERG! We are happy to hear that you enjoyed your visit to our dealership. Thank you for the feedback. We strive to give our customers the best experience possible!

July 10, 2020

Paid $120 for NOTHING Paid $120 for "mis-diagnosis" and no repairs. After waiting 2 hours, I was told to call my Insurance company because both problems (occasional start- More

by LPASKUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Wrub, Bob Madia
Jul 29, 2020 -

Community Honda responded

Dear LPASKUS, On behalf of Community Honda, I want you to know that all feedback we receive is taken into serious consideration. Your business is very important to us, and we like to do what we can to make every experience a positive one. If you are open to discussing any issues you may have had in further detail, please contact Anthony Hicks, at anthonyh@communityhonda.com, at your earliest convenience. Thank you for alerting me and I look forward to speaking with you soon.

July 08, 2020

I like the dealership. The only problem was that I sent my uneducated son to get a simple oil change. By the time service game him estimates, the bill was over $700. I don’t mind if the car needed it. The More

by AABUSHARIF
Recommend Dealer
Yes
Employees Worked With
Greg Piunti
Jul 21, 2020 -

Community Honda responded

Aabusharif, Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Community Honda. We look forward to serving you again.

July 07, 2020

Getting pricey for senior citizens Although we purchased the Fit brand-new from this dealer and have always returned for regular maintenance (as done this visit), we now had a $170 fee More

by RHARMATA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure as our son brought car in for us.
Jul 21, 2020 -

Community Honda responded

Rharmata, Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Community Honda. If there's anything else we can do, don't hesitate to contact us!

July 06, 2020

Outstanding Cust Service , Advisors - Cashiers-Porters and Tech all do great work. Car was washed and looked great. Thanks for making the experience a Great one More

by B$
Recommend Dealer
Yes
Employees Worked With
Greg Piunti, Randy Pribyl, Zack Plautz, Bill Savage
Jul 21, 2020 -

Community Honda responded

B$, Thanks for this post! Glad to hear you had a great experience. We'll let our service staff know of your appreciation. We look forward to seeing you again soon!

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