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Community Honda

Orland Park, IL

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1,742 Reviews

8340 W 159th St

Orland Park, IL

60462

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Showing 1,742 reviews

June 26, 2020

consistent, reliable I have owned 2 Honda Accords over the last several years that have always been serviced at Community Honda. I've experienced them to be friendly, hone More

by TRAPPSRUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Savage
Jun 29, 2020 -

Community Honda responded

Thank you for your wonderful feedback and rating, it means a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case after every visit. Thank you again for your continued patronage & we look forward to serving you again in the future. If you have further needs or questions, please don't hesitate to reach out! Have a great day!

June 23, 2020

I scheduled an appointment for an oil change and tire rotation after receiving a coupon in the mail for those services. I arrived early for my appointment. The service rep was clearly not pleased that I More

by flightrn
Recommend Dealer
No
Employees Worked With
Zack Plautz
Jun 30, 2020 -

Community Honda responded

On behalf of Community Honda, I would like to apologize for your frustrating experience with our service department. The situation you've described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we'd like to regain your trust. If you are open to discussing this issue in further detail, please contact me at anthonyh@communityhonda.com at our earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Regards, Anthony Hicks, Manager

June 21, 2020

Too much to explain via this type of survey. An individual will need to contact me, via telephone, for a better understanding of my experience. More

by N/A
Recommend Dealer
No
Employees Worked With
Bill Savage
Jun 23, 2020 -

Community Honda responded

Please reach out to Anthony Hicks, Manager, at anthonyh@communityhonda.com at your earliest convenience so we have the chance to make things right.

June 18, 2020

Hector & I think, David (?) were the men who helped me, very helpful & professional. I’m new to the area and this Honda Dealer. Enjoyed the service. More

by Hude13
Recommend Dealer
Yes
Employees Worked With
Hector, David (?)
Jun 22, 2020 -

Community Honda responded

We can't tell you enough how much we appreciate our service team. They do a fantastic job and we’re very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

June 18, 2020

Honda CR-V service Forgot discount coupon and of course service writer wouldn't honor it. He said he needed he code. They probably sent out a thousand of them, shouldn't More

by JACK.FITZ5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Plautz
Jun 23, 2020 -

Community Honda responded

Jack, thank you for bringing this to our attention. We want all of our customers to leave with feeling like they've received the utmost in customer service. Please contact our manager, Anthony at anthonyh@communityhonda.com so we can look into this for you.

June 17, 2020

brought car in for new battery needed a new battery. The vehicle is a 2016 Accord and it has 46,000 miles. This is the third battery in the car and I don't feel I should have paid More

by DCRYAN354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know
Jun 30, 2020 -

Community Honda responded

Thank you for your review. Any type of feedback helps us to improve and want to know what could we have done to make this a 5-star experience? Please contact me, Anthony Hicks at anthonyh@communityhonda.com at your earliest convenience.

June 17, 2020

Scotch Guard The people working here are polite and accommodating. I particularly enjoyed the sales experience. I was not pressured to purchase things I didn't w More

by CBORYSOWICZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Gonzales, Sean Flatley, Susan Jimenez
Jun 29, 2020 -

Community Honda responded

We're happy to hear that you're pleased with the service you receive here at Community Honda. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 17, 2020

He did a great job and completed the job to my satisfaction. He kept me apprised all along the way. I could not be happier More

by HERMANAH
Recommend Dealer
Yes
Employees Worked With
Greg Piunti
Jun 22, 2020 -

Community Honda responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future

June 16, 2020

Service adviser was friendly and took interest in my daughter’s “complaints” about the car. He advised us that his shift would be over before our car was completed, but another service adviser would con More

by bobmazor
Recommend Dealer
Yes
Employees Worked With
Our mechanic—nice guy, Randy Pribyl
June 15, 2020

Very good and satisfied with the service I received. The advisor was very helpful in what I needed on my 2016 Honda Civic a condenser. . More

by leipartlawrence
Recommend Dealer
Yes
Employees Worked With
Kamron Mikuta
Jun 16, 2020 -

Community Honda responded

We're happy to hear that you're pleased with the service you receive here at Community Honda. Thank you so much for being one of our valued guests and we look forward to your next visit! Have a great day!

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