Community Honda

A pleasant and efficient transaaction. A capable and informed group of people. Knew what I was looking for and worked quickly to that end. The were concerned with with providing information A capable and informed group of people. Knew what I was looking for and worked quickly to that end. The were concerned with with providing information to the degree that I was satisfied with what I was purchasing. More

Oil change and air bag recall I always bring my car for service here. Ive had civic accord and crv servicd here before. The miscellaneos fee they include in final bill is inexplica I always bring my car for service here. Ive had civic accord and crv servicd here before. The miscellaneos fee they include in final bill is inexplicable. More

Precise Just wanted an oil change, quoted a time and it was ready exactly as they said it would be! All people ever want is the truth, don’t sugarcoat the ti Just wanted an oil change, quoted a time and it was ready exactly as they said it would be! All people ever want is the truth, don’t sugarcoat the time ! More

Wait too long for basic service I had a 10am appt (arrived just shy of 10am) for an oil change and a car wash. FINALLY got my car back at 1245 no car wash. I had a 10am appt (arrived just shy of 10am) for an oil change and a car wash. FINALLY got my car back at 1245 no car wash. More

Great experience Great service. Bill was great, fast turnaround and made recommendations that will keep my Pilot running in the future. Like the fact they texted me wh Great service. Bill was great, fast turnaround and made recommendations that will keep my Pilot running in the future. Like the fact they texted me when my car was done More

Offering services NOT needed; competitive pricing Came in for an oil change. The service folks tried to “sell” me a brake fluid replacement north of $200; a tune up for $440; the usual cabin and air Came in for an oil change. The service folks tried to “sell” me a brake fluid replacement north of $200; a tune up for $440; the usual cabin and air filter replacement. All things I said no to for the following reasons: Air filter and cabin filter were replaced recently and the cost is prohibitive. Tune up cost was way too much; shopped it and found a shop that did it for $260 Biggest joke was the brake fluid drain. It’s a sealed system and not needed. Savings by going elsewhere: $380; not counting the air and cabin filter. More

Never buy a Honda Pilot My vehicle makes a terrible noise whenever I hit a bump and I hate it. I will never ever ever buy another Honda and I wish they could find out what’ My vehicle makes a terrible noise whenever I hit a bump and I hate it. I will never ever ever buy another Honda and I wish they could find out what’s wrong with it More

Service advisors are amazing Whenever I bring my Jeep to be serviced at community Honda of Orland park all of the service advisors, especially Randy, always greet me with a smile Whenever I bring my Jeep to be serviced at community Honda of Orland park all of the service advisors, especially Randy, always greet me with a smile and friendly hello. My car is serviced in a timely manner and I always have peace of mind after their mechanics service my vehicle. More

No communication I don’t mind waiting but I do mind being ignored when my car is over an hour when I was told it’d be done and no one will give me a hint of what’s hap I don’t mind waiting but I do mind being ignored when my car is over an hour when I was told it’d be done and no one will give me a hint of what’s happening. More

Poor follow up on service I sat there for four hours for the alignment machine to be broken and nothing resolved. I was charged 119 and Robert did nothing to help me resolve th I sat there for four hours for the alignment machine to be broken and nothing resolved. I was charged 119 and Robert did nothing to help me resolve the issues. He mentioned he would get back to me regarding my service for the third time and never called back. I am frustrated and very disappointed. I do not feel valued as a customer. I will not be coming back. More