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Community Honda
Orland Park, IL
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Brake service The brake service on the accord was great experience helpful explained the materials needed and held appointment trimmed. Terry Keenan outstanding tea The brake service on the accord was great experience helpful explained the materials needed and held appointment trimmed. Terry Keenan outstanding team of service writers and staff. More
Great The consultant I was with (Kyle Brodnick) was able to get me the vehicle I was looking for in a timely manner and was even able to accommodate to what The consultant I was with (Kyle Brodnick) was able to get me the vehicle I was looking for in a timely manner and was even able to accommodate to what I wanted and did not want. More
Very good Had a very good experience. Everything went smoothly. I would recommend your dealership to other people looking to purchase a new or pre-owned vehicl Had a very good experience. Everything went smoothly. I would recommend your dealership to other people looking to purchase a new or pre-owned vehicle. More
New pilot Very pleased with service and the staff. Extremely friendly and knowledgeable. Would recommend to family and friends . Nothing more to say at this Very pleased with service and the staff. Extremely friendly and knowledgeable. Would recommend to family and friends . Nothing more to say at this time. Thank you. More
Pulled the "used car salesman" trick at the 11th hour After 4.5 hours doing the "let me check with my manager (Terry Keenan), we agreed to a price to purchase a new Pilot and lease a new Accord. I was blu After 4.5 hours doing the "let me check with my manager (Terry Keenan), we agreed to a price to purchase a new Pilot and lease a new Accord. I was blunt and specific when I first sat down with Dennis that the financing for the Pilot would be for 48 months, and that we needed the 15,000 miles on the accord. When we are finally ushered into the finance office, they quickly go over the paperwork for the Accord. I sign. We then move to the Pilot. MY SALESMAN "CAME DOWN" BY MAKING THE CONTRACT FOR 60 MONTHS! I told him, no, I was clear from the start that 60 was not acceptable. The sales manager Terry comes storming into the room blaming me, the victim. He showed me the paper again. It had my $ amount large and circled (which is the only thing he pointed to when I agreed). The rest of the paper was filled with scribble that he had used for the last 4.5 hours and had buried the 60 months. I walked on the Pilot, and bought one the next day at Continental Honda in Countryside, where the experience was 180 degrees the other way...a pleasure to deal with. The cherry on the whip cream was when I received my first statement from Honda on the Accord lease. HE MADE THAT 12,000 MILES AS OPPOSED TO 15,000 MILES! This was our 4th car from them, and I was switching to a Pilot after 4 Highlanders. They'll never be bothered by me (or neighbors/friends) again... More
good work but long waits friendly staff and easy to make appointments. The only draw back is even with an a lot an oil change can be over 2 hours. friendly staff and easy to make appointments. The only draw back is even with an a lot an oil change can be over 2 hours. More
bad windshield had to teplace horrible paint job passenger d The windshield looked like it had sticker glue on it so when I got home I tried to clean it off but it was deep scratches, had to replace windshield. The windshield looked like it had sticker glue on it so when I got home I tried to clean it off but it was deep scratches, had to replace windshield. While waxing the car I found horrible repair paintj job on passenger door, paint actually running down the door. I really like your salesman,Dennis but I should have looked over the car more closely because I would have not paid the price I did. Thanks Larry. More
Very dependable! Been going there for almost 10 years now and bought my second Honda. All the service work on my previous vehicle was done there also. Been going there for almost 10 years now and bought my second Honda. All the service work on my previous vehicle was done there also. More
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Great experience and friendly service Great service and friendly customer experience. Highly recommended. Cory took his time showing me around and showing me the cars and made sure I was h Great service and friendly customer experience. Highly recommended. Cory took his time showing me around and showing me the cars and made sure I was happy with my choice. He made sure I understood how everything worked! More
Civic si 2019 purchase Everyone was easy to work with. Salesman knew the product well. Even through negotiation things moved along at a good pace. Enjoying my new car. Everyone was easy to work with. Salesman knew the product well. Even through negotiation things moved along at a good pace. Enjoying my new car. More