Community Honda

GOOD SERVICE I have been using Community Honda's service department for many years. "Randy" is the service writer I see on each of my visits to the service depart I have been using Community Honda's service department for many years. "Randy" is the service writer I see on each of my visits to the service department. Randy is, by far, THE BEST service writer I have EVER dealt with. He is courteous, friendly, and knowledgeable. I am always satisfied with the service that was done on my vehicle because I know Randy "follows up" on what's being done. I wouldn't think of going to any other Honda dealer for service because I'm happy and satisfied with Randy and Community Honda. More

Recall Was told it would take 30 to 45 minutes when I made the appointment, ended up taking twice as long Not to happy at all Stuck inside the dealership for Was told it would take 30 to 45 minutes when I made the appointment, ended up taking twice as long Not to happy at all Stuck inside the dealership for almost 2 hours More

Very nice staff I was greeted right away very friendly and way better than planet Honda very fast work I got my car an hour before the expected time I was greeted right away very friendly and way better than planet Honda very fast work I got my car an hour before the expected time More

Noise in car. Took the car in for a rattle noise I was hearing behind the dash. Took it the first time and the noise wasn’t duplicated. Took it the second time nois Took the car in for a rattle noise I was hearing behind the dash. Took it the first time and the noise wasn’t duplicated. Took it the second time noise was heard but then wasn’t duplicated by the tech, so they couldn’t touch my car. I couldn’t get a loaner because they couldn’t keep my car because of the noise not being there- even though my car is under basic warranty. Took the car a third time because the noise was there and left the vehicle there with them. Got a call few hours later that the car was done. I get there and I’m told concern cannot be duplicated, at this point I was kind of frustrated. The service writer that dispatched me (Bobby Mitsos) sensed my frustration and asked me what the problem was. I told him what was going on and for some reason he knew what my problem was right away. He said some caps on my strut towers where the culprit of my noise, we took them off and I drove the car and noise was GONE! What aggravates me is that he was the only one that knew about this issue and not anyone else. I’m assuming this has happened before. Maybe after multiple times of me going they would have tried to figure it out. I will still bring my car there but just wanted to share this concern, to help someone that might come in with the same issue down the road. More

Honda experience Bring my car here every time. Good service although I haven’t been anywhere, so Community Honda keeps me coming back. I will keep coming here for serv Bring my car here every time. Good service although I haven’t been anywhere, so Community Honda keeps me coming back. I will keep coming here for service to my vehicle. More

Service center They were very kind and courteous of everything that they had done on my car and they tell me what I needed to have done and the price was just right They were very kind and courteous of everything that they had done on my car and they tell me what I needed to have done and the price was just right I even use a coupon that they were able to takeoff and knock off some of the price that it cost to have the car fixed More

Replaced battery and b1 service My service was great but I asked for a car wash, the car was washed but it was still dirty on the outside when I got it back. My service was great but I asked for a car wash, the car was washed but it was still dirty on the outside when I got it back. More

Recall service / maintenance Smooth service. I. did not have to wait at the waiting area since they gave me an option if I wanted to go somewhere (free lyft). It was also nice t Smooth service. I. did not have to wait at the waiting area since they gave me an option if I wanted to go somewhere (free lyft). It was also nice that the services were covered by warranty and my plan. More

Repair Awesome service. I cannot remember the name of the service tech but he was thorough and considerate. I appreciated his kindness. I hope you send me Awesome service. I cannot remember the name of the service tech but he was thorough and considerate. I appreciated his kindness. I hope you send me coupons. I have been bringing my Honda vehicles to Community since 2004. More

2013 Sonata Each and every person I dealt with at Community Honda was excellent and knowledgeable of their vehicles. The sales managers were not pushy and the sal Each and every person I dealt with at Community Honda was excellent and knowledgeable of their vehicles. The sales managers were not pushy and the salesmen were very laid back allowing me to think the whole deal through. More