Competition BMW of Smithtown
Smithtown, NY
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Amazing Client Service The service was quite quick and I was out of the dealership in a day with a new car. Marc made the experience really easy and stayed/helped me every s The service was quite quick and I was out of the dealership in a day with a new car. Marc made the experience really easy and stayed/helped me every step of the way. We were able to negotiate on a deal and car in no time and again, he made sure my needs were met the entire process. I will definitely be doing business again with Marc in the near future when I want to lease another car. More
Satisfied Customer I picked up my 2019 BMW 330XI SA over the weekend. I could not be happier with the car and also the sales person we dealt with, Joao (John) Oliveiri. I picked up my 2019 BMW 330XI SA over the weekend. I could not be happier with the car and also the sales person we dealt with, Joao (John) Oliveiri. He was a pleasure and so nice to deal with. No pressure or hassles. It is nice to be able to have someone that is willing to make the experience of buying a car enjoyable. This is my second BMW and would recommend John and Competition BMW to everyone!!! More
JACKIE RUGGIEROIs the epitome of customer service. She JACKIE RUGGIERO Is the epitome of customer service. She is keen with her automotive knowledge. Jackie's work ethic should be mirrored by and utilize JACKIE RUGGIERO Is the epitome of customer service. She is keen with her automotive knowledge. Jackie's work ethic should be mirrored by and utilized. More
I had very high expectations I've been shopping for quite a while. I finally found the car I was looking for and was referred to Jason Phelps. He was nice and understanding, and s I've been shopping for quite a while. I finally found the car I was looking for and was referred to Jason Phelps. He was nice and understanding, and since I was so far away, I decided I would try and negotiate a bit over the phone. He played the salesman game just as they all do and after about half a dozen times of me mentioned we were negotiating for price AFTER tax, he proceeded to send me a bill of sale that excluded tax. I figured it was just another tactic that if I slipped up he would have gotten more money out of me. I am not sure what happened but he lied to me multiple times, said he would have lost money on the deal which was a proven flat out lie and he refused to make a deal with me. I really am disappointed because that was the car I wanted to get my wife for Christmas and because he wanted to make extra money off me, he let the deal collapse. I want to make sure you all know, the exact car (2018 X3) with less miles and 1 year newer was sold to me for $500 less than the price I had negotiated for with Jason for 3 days. It was very disappointing. I'm not sure how so many reviews are 5 star, but I had a much less than 5 star experience. More
I was referred to John Oliveira by a friend of mine. I am so glad that I went on the recommendation of him. John made the car shopping experience painless, pleasurable, and fascinating!!! I usually dred shop so glad that I went on the recommendation of him. John made the car shopping experience painless, pleasurable, and fascinating!!! I usually dred shopping for a car. I told John what I wanted and within a half an hour , he found the dream car I was looking for! He definitely is an asset to the company!! I will definitely recommend John Olivera to all of my friends and family as for Competition BMW of Smithtown!!! What a fabulous experience!! Sincerely, Anthony Vadala More
Ethical, honest and respectful approach! Found the used car I wanted at a competitive price online at Competition. They mailed me back same day and arranged a test drive with Nina. Brilliant, Found the used car I wanted at a competitive price online at Competition. They mailed me back same day and arranged a test drive with Nina. Brilliant, no pressure and likeable sales team who left the lovely car to sell itself to me. Unlike other all the other dealers I looked at, the sticker price at Competition is the price. Period. No surprise prep charges, hidden add ons, same day requirement, or requirement to take their finance to get the advertised price. Such a refreshing, and honest approach to business. It made buying a pleasure and they guided me through the process as I'm not used to the system here. Really should be made more clear on the website - the posters in the dealership on your pricing model and no hidden charges display your ethics. Put it loud and clear on the front page ! More
I came to Competition BMW in Smithtown after having an underwhelming experience at a different BMW dealership. As a female, it was a blessing to work with a female salesperson. I had a good connection wit underwhelming experience at a different BMW dealership. As a female, it was a blessing to work with a female salesperson. I had a good connection with Maggie and she was very helpful and informative. She was even able to point out some of the standards the other BMW dealership were not meeting, such as offering a lesser rebate than BMW was currently offering, saving me an extra $1000. I appreciate her honesty and integrity and look forward to working with her again More
air bag update I rec. a notice to bring my BMW 325I to the dealer for a new air bag update I called for appointment.....which was scheduled at my requested time Dr I rec. a notice to bring my BMW 325I to the dealer for a new air bag update I called for appointment.....which was scheduled at my requested time Droped the car off... my rep Jackie took care of the paper work with minutes I left the car and 1 1/2 hrs later the dealer called and said the car was ready Cant get much better service then that! j wilde More
Thank you!!! Dawn and Helga were professional, cordial, knowledgeable and courteous. The leasing experience was as pleasant and satisfactory as humanly possible. Dawn and Helga were professional, cordial, knowledgeable and courteous. The leasing experience was as pleasant and satisfactory as humanly possible. Thank you for your service. More
excellent and professional service as always, thank you greg box has set the benchmark for what customer service is all about. i’m looking forward for my next visit, thank you again!!! I had a very pleasura greg box has set the benchmark for what customer service is all about. i’m looking forward for my next visit, thank you again!!! I had a very pleasurable experience. More